Sales Coordinator

Description

• Directs all phone calls to the appropriate person and answers questions
• Initiates production cycle by receiving and entering orders for production
• Enters quotes with pricing guidelines
• Maintains and updates Customer contact information
• Maintains welcoming environment by keeping reception area clean, maintaining security.
• Builds and maintains customer relationship
• Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator
• Communicates pertinent information to account reps, territory managers and plant management
• Assists other reps with duties when needed
• Establishes regular calling patterns to customer base & logs significant discussions in CRM
• Works with the sales manager to meet or exceed company metrics
• Dispatches literature requests
• Greets, welcomes, and directs all visitors and employees
• Reviews pricing & product for accuracy
• Faxes or emails quotes to customers and sales reps , follow up on current quotes
• Serves as customer contact for Order Management
• Tracks and follows up on quotes
• Establish a means of regular contact with customers and record market information
• Attends morning shipping update meeting
• Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident utilizing CRMs
• Attends regularly scheduled sales training meetings
• Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery
• Serves as customer contact for all Quote management

Requirements

Benefits

• Limited travel to assigned territory

Training + Development

Interview process

Visa Sponsorship

Security clearance