AMAT SSU COD Tool Administrator

Description

• Attention to detail and accountability in monitoring weekly COD aging reports and confirming payment status.
• Manage POS ticket reconciliation within the program, including ticket clean-up (voided tickets, “on account” tickets, etc.) and monitoring the SSU Outstanding Tickets report.
• Monitor the company’s weekly COD aging report to identify and reconcile unpaid or unaccounted COD tickets, engaging directly with key business contacts—including dispatch, landscape centers, and scale operators—to verify payment status and ensure accurate recordkeeping.
• Utilize administrator privileges to unlock COD virtual bags and deposits within the program, supporting the successful upload of payments to Viewpoint/SAP.
• Deliver SSU COD Tool training to newly hired employees, current users, and staff transitioning into new job roles to ensure effective use of the program and adherence to established processes.
• Administer and update ticket groups within the program, including adding new locations as needed.
• Submit access requests to enable SSU Icon functionality within user Citrix accounts.
• Identify and engage key personnel involved in the COD process to follow up on outstanding tickets, verify payment status, and confirm receipt of payments.
• Establish and maintain cash application security groups for each company within the COD tool, ensuring proper access controls and compliance with organizational policies.
• Oversee the management of company section groups, including adding new locations to the program’s sales organizations by region.
• Update and manage user access within the program, assigning new users to appropriate business groups such as virtual bags and deposit groups.
• Create and maintain each company’s virtual COD “bags” and deposit groups within the tool to ensure accurate tracking and reconciliation.
• Provide training and support on proper use of the COD program, including naming virtual bags and deposits, searching and refreshing tickets, selecting appropriate payment methods, and entering payment details accurately. Training also covers complex scenarios such as customer returns with refunds, split payments (e.g., partial cash and remaining credit cards), and other exceptions.

Requirements

• Strong understanding of bank reconciliation procedures and integration with Viewpoint/SAP.
• Possess proficiency with the bank reconciliation process, ensuring accurate entry of all COD payment information into the SSU Program for seamless upload and integration with Viewpoint/SAP.
• Proficiency in COD reconciliation processes and use of the SSU COD Tool.
• Knowledge of financial documentation and payment entry accuracy for COD transactions.
• Working knowledge of Microsoft office suite (Word, Excel, PowerPoint, Outlook).
• High school diploma or general education degree (GED) required.
• Skill in POS ticket reconciliation, including handling voided, “on account,” and outstanding tickets.
• 5-10 years’ accounts receivable and/or billing experience preferred.
• Ability to manage user access and security groups within financial systems and tools.
• Effective communication skills for coordinating with dispatch, landscape centers, scale operators, and other key stakeholders.
• Problem-solving ability to resolve discrepancies, unlock COD deposits, and ensure successful uploads to SAP.
• Experience with credit card processing platforms, including Alliant Pay and 3D Secure features.
• Capacity to train and support employees (new hires, existing users, and role changers) on COD processes.
• SSU COD Tool Access/Maintenance.
• Competence in creating and maintaining virtual COD bags, deposit groups, and ticket groups.
• Demonstrate proficiency with the company’s credit card processing platform and related procedures.

Benefits

• Health and wellness programs
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Highly competitive base pay

Training + Development

Interview process

Visa Sponsorship

Security clearance