Head of Quality & Improvement at Ringway in England, United Kingdom | Kablio

Role

Description

data analysis

power bi

lean processes

stakeholder engagement

process improvement

quality management

The Head of Quality and Improvement will lead the development and deployment of quality and improvement strategies, plans and initiatives across Ringway. This role is responsible for supporting process development such that they meet the highest standards of quality and efficiency, driving continuous improvement, and fostering a culture of excellence, improvement, optimisation and innovation.

Analyse operational data and use insights to identify improvement opportunities (e.g., reactive vs planned works, gully cleansing, pothole management).
Work closely with Quality Managers and operational teams to ensure compliance with standards and client requirements.
Attend monthly meetings at Watford and other central locations; represent the optimisation pillar in strategic discussions.
Support development of Power BI dashboards to track performance themes and KPIs.
Promote a culture of quality and efficiency, challenging traditional methods where appropriate.
Develop and implement lean processes aligned with the four pillars strategy, including optimisation and efficiency initiatives.
Engage with stakeholders at all levels - from operatives to director - to influence and embed best practices.
Collaborate with business units to implement changes that enhance productivity, reduce waste, and improve service delivery.
Drive quality and continuous improvement across Ringway business units, focusing on incremental process improvements and innovation.

Requirements

process improvement

quality management

data analysis

lean methodologies

stakeholder engagement

degree

Locations: National - Ideally based in the South East or Central England (Milton Keynes, Bracknell, Gloucester/Worcester corridor, Watford).

Strong process improvement and quality management experience.
Ability to analyse data and translate insights into actionable improvements.
Comfortable influencing across all levels of the organisation.
Excellent stakeholder engagement and communication skills.
Experience implementing lean methodologies and driving cultural change.
Appreciation of lean principles and quality processes.
Degree in Quality Management, Engineering, or Manufacturing (preferred but not essential).

Benefits

Permanent, Full Time

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Has a rich history in delivering innovative highways services and infrastructure management solutions.
Focuses on providing high-quality civil engineering services.
Well-known for work in transport infrastructure, including roads, bridges, and utilities.
Projects span across various sectors, ensuring both reliability and sustainability in all undertakings.
Continues to thrive through expertise in infrastructure and transport systems.

Culture + Values

To be the preferred partner to the public sector, shaping future mobility through the creation of sustainable highways and transportation solutions across the villages, towns and cities in which we work, live and travel.
Environment – Embracing a greener future.
Social Value – Enhancing the impact on the communities we serve.
Digital – Enabling mobility with data driving insights.

Environment + Sustainability

40% reduction

Scope 1 & 2 carbon emissions

Targeting a 40% reduction in carbon emissions by 2030.

£2.54m investment

Electric fleet and plant

Invested £2.54 million in electric vehicles and infrastructure since September 2020.

~400 kg CO₂ reduction

Daily emissions from EVs

Achieved an estimated daily reduction of ~400 kg of CO₂ from current electric vehicles.

6% carbon reduction

Emissions reduction over two years

Reduced total carbon emissions by 6% over the past two years.

Committed to reaching net zero greenhouse gas (GHG) emissions by 2050.
Environmental Roadmap built around four pillars: Acting for Climate; Delivering Circular Economy; Protecting Natural Resources; Governance and Behaviour.
Installed nearly £145,000 worth of EV charging points across 17 depots.
Deployed UK’s first fully electric 7.2 t tipper and plastic-bodied EV traffic management vehicle with >200 km range.
Plans to have multiple EV charging points at every depot by 2025.

Inclusion & Diversity

Committed to eliminating unlawful and unfair discrimination; all employees responsible for promoting policy.
Supports equality and diversity in recruitment, promotion, training, pay, benefits, discipline and redundancy selections.
Holds Investors in Diversity standard and signed up to CIHT Diversity & Inclusion Charter.

Articles

Careers at Ringway

About Ringway

Ringway Projects

Role

Description

data analysis

power bi

lean processes

stakeholder engagement

process improvement

quality management

Analyse operational data and use insights to identify improvement opportunities (e.g., reactive vs planned works, gully cleansing, pothole management).
Work closely with Quality Managers and operational teams to ensure compliance with standards and client requirements.
Attend monthly meetings at Watford and other central locations; represent the optimisation pillar in strategic discussions.
Support development of Power BI dashboards to track performance themes and KPIs.
Promote a culture of quality and efficiency, challenging traditional methods where appropriate.
Develop and implement lean processes aligned with the four pillars strategy, including optimisation and efficiency initiatives.
Engage with stakeholders at all levels - from operatives to director - to influence and embed best practices.
Collaborate with business units to implement changes that enhance productivity, reduce waste, and improve service delivery.
Drive quality and continuous improvement across Ringway business units, focusing on incremental process improvements and innovation.

Requirements

process improvement

quality management

data analysis

lean methodologies

stakeholder engagement

degree

Locations: National - Ideally based in the South East or Central England (Milton Keynes, Bracknell, Gloucester/Worcester corridor, Watford).

Strong process improvement and quality management experience.
Ability to analyse data and translate insights into actionable improvements.
Comfortable influencing across all levels of the organisation.
Excellent stakeholder engagement and communication skills.
Experience implementing lean methodologies and driving cultural change.
Appreciation of lean principles and quality processes.
Degree in Quality Management, Engineering, or Manufacturing (preferred but not essential).

Benefits

Permanent, Full Time

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Has a rich history in delivering innovative highways services and infrastructure management solutions.
Focuses on providing high-quality civil engineering services.
Well-known for work in transport infrastructure, including roads, bridges, and utilities.
Projects span across various sectors, ensuring both reliability and sustainability in all undertakings.
Continues to thrive through expertise in infrastructure and transport systems.

Culture + Values

To be the preferred partner to the public sector, shaping future mobility through the creation of sustainable highways and transportation solutions across the villages, towns and cities in which we work, live and travel.
Environment – Embracing a greener future.
Social Value – Enhancing the impact on the communities we serve.
Digital – Enabling mobility with data driving insights.

Environment + Sustainability

40% reduction

Scope 1 & 2 carbon emissions

Targeting a 40% reduction in carbon emissions by 2030.

£2.54m investment

Electric fleet and plant

Invested £2.54 million in electric vehicles and infrastructure since September 2020.

~400 kg CO₂ reduction

Daily emissions from EVs

Achieved an estimated daily reduction of ~400 kg of CO₂ from current electric vehicles.

6% carbon reduction

Emissions reduction over two years

Reduced total carbon emissions by 6% over the past two years.

Committed to reaching net zero greenhouse gas (GHG) emissions by 2050.
Environmental Roadmap built around four pillars: Acting for Climate; Delivering Circular Economy; Protecting Natural Resources; Governance and Behaviour.
Installed nearly £145,000 worth of EV charging points across 17 depots.
Deployed UK’s first fully electric 7.2 t tipper and plastic-bodied EV traffic management vehicle with >200 km range.
Plans to have multiple EV charging points at every depot by 2025.

Inclusion & Diversity

Committed to eliminating unlawful and unfair discrimination; all employees responsible for promoting policy.
Supports equality and diversity in recruitment, promotion, training, pay, benefits, discipline and redundancy selections.
Holds Investors in Diversity standard and signed up to CIHT Diversity & Inclusion Charter.

Articles

Careers at Ringway

About Ringway

Ringway Projects