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American Water

Director, Business Development & Government Affairs

Company logo
American Water
Provides water and wastewater services to residential, commercial, and industrial customers.
Directs government affairs program and business development opportunities for a state subsidiary of American Water, including legislative advocacy, local government relations, and strategic communications.
17d ago
Expert & Leadership (13+ years)
Full Time
Davenport, IA
Hybrid
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
lobbyist management
regulatory compliance
strategic communications
cross-functional coordination
stakeholder engagement
pac management

Directs the state and local government affairs program and the development of new business opportunities for one of American Water’s state subsidiaries, including the development and implementation of recommended strategies and tactics for advancing the company’s priorities, protecting its business interests and enhancing its reputation. This will also include oversight and management of resources responsible for contacting municipal and privately-owned water and wastewater operations to discuss acquisition, negotiate sales for resale contracts and other related business opportunities. Provides counsel to the state president and leadership team on matters affecting policy, politics, and key relationships. This role is the senior government relations professional responsible for overseeing, coordinating, and/or directly establishing, nurturing and maintaining relationships with elected and appointed individuals at the state and local levels of government. Directs the strategy and implementation of external affairs initiatives to support community engagement and customer education. Works with the state president and his/her leadership team to effectively communicate with elected officials and key stakeholders and to position the company as a trusted partner and expert resource. Ensures issues are addressed quickly and appropriately, and that every effort to maintain external relationships is made. This role reports directly to the State President and matrix to VP, Chief Growth Officer and VP, Chief Legislative & External Affairs.

  • Oversee the lead state lobbyist, responsible for advancing, amending, and/or stopping legislation that impacts the company and water/wastewater industry. Provide guidance related to messaging and strategic communication regarding legislative issues. Hire and manage contract lobbyists to support the company’s legislative efforts.
  • Work with legal and finance departments to ensure all election laws, regulations, and reporting requirements are met. The PAC responsibility may be led by other functions.
  • Coordinate with EVP, Communications & External Affairs to align company communications.
  • Works across department functions to provide guidance on the political implications of various actions and relationships, including regulatory affairs, legal, business development, external affairs, and major accounts.
  • Attend various business and industry conferences to develop expertise and build relationships with elected officials, regulators, staff, and other key stakeholders.
  • Direct preparation of informational material, studies and conclusions regarding potential business development opportunities as well as proposals for acquisitions, operations and management contracts and other related business opportunities.
  • Engage with a variety of external stakeholders to build strategic relationships and coalitions to support the company’s legislative initiatives.
  • Manage the company’s strategic communications efforts in supporting the Manager of External Affairs and major account engagement in supporting the lead major accounts position.
  • Directly oversee local government affairs efforts, including members of the Government Affairs team, whose primary responsibilities include building and maintaining relationships with elected officials and key stakeholders
  • Lead team members individually responsible for Business Development and Government /External Affairs.
  • Actively participates in suitable business, industry, civic, and community organizations, including involvement on various boards and committees. Supports the state president’s involvement in external organizations as appropriate.
  • Supports federal government affairs efforts by working with the state president and vice president of Communication and Federal Government Affairs to build and leverage relationships with the state’s Congressional delegation and relevant federal agencies and officials. Keeps district offices apprised of relevant projects and opportunities to support the company’s investments in the state.
  • Manage the government affairs priorities with the contract lobby team to build and leverage political relationships, advocate the company’s position, testify on the company’s behalf, track legislation, and provide political guidance to the company.
  • Works with the Vice President, Regulatory Affairs to leverage sponsorship and engagement opportunities at the corporate level.
  • Develop annual budget and contribution recommendations for the PAC board and is responsible for dispersing checks and representing the company at various campaign events.
  • Manage all fundraising efforts for the company’s state Political Action Committee, including development of sponsorship levels and benefits for employees and stakeholders.
What you bring
leadership presence
bachelor’s degree
people management
interpersonal skills
project management
communication skills

This is a senior people leader position with direct reports who are experienced individual contributors in diverse areas of expertise.

25% within the state and in the United States

  • Leadership presence: ability to engage and communicate effectively and maintain cooperative and collaborative working relationships with senior management and other key stakeholders).
  • Bachelor’s degree in public administration, government, journalism, communications, public relations or related field preferred, or demonstrated experienced commensurate with the requirements of the position.
  • Able to manage/coach people to develop potential and build capabilities.Must possess knowledge and practical experience of effective external communications to build brand recognition and reputation.
  • Interpersonal Skills (persuasion, negotiation, listening, collaboration, tact, diplomacy, problem solving, internal consulting).
  • Must possess an excellent working knowledge of the legislative process at all levels of government, including a thorough understanding of the structural and political dynamics impacting key players and the company’s advocacy efforts. If applicable, has a thorough understanding of PAC and election laws, and a knowledge of the various reporting requirements if applicable.
  • Project and Program Management skills, Quantitative skills (analytical, technical, problem solving).
  • Demonstrated ability to testify before and effectively lobby legislative audiences, including the capacity to gauge when and how to utilize senior management and issue experts.
  • Strong written and verbal communications and keen listening ability (fluency in report writing and presentations).
  • Effective people management (planning, organizing, recruiting, supervising, coaching, developing, and leading individual staff and teams)
  • Total work experience of around 15 years with around 7 years in business development, government relations, external affairs or lobbying, preferably within the utility sector.
  • Detail oriented to conduct thorough analysis and evaluations, render and implement timely decisions and recommendations
  • Strong leadership ability and strategic planning skills
  • Must be able to access information and quickly gain knowledge of issues in the business and political arenas that may impact the company.
  • Demonstrated ability to manage budget resources efficiently in order to maximize benefits to company.
Benefits

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • criminal background check
  • credit check
  • reference checks
Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
  • Provides vital water and wastewater services, ensuring communities have access to clean water.
  • Has a long history of managing water infrastructure in partnership with municipalities.
  • Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
  • Known for innovation in water management, offering sustainable solutions to modern water challenges.
  • A trusted provider for residential, commercial, and industrial customers across the U.S.
Culture + Values
  • Safety first – safety is our top focus for every employee, customer and community we serve.
  • Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
  • One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
  • Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
  • High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
Environment + Sustainability
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
  • Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
  • Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
  • Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
  • Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
  • Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
  • Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
  • In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
Inclusion & Diversity
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
  • Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
  • Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
  • Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
  • Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
  • Annual Performance Plan includes Employee Diversity as performance metric.
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