Description

The Senior Facilities Manager will oversee day‑to‑day operations for a 1.2 million‑square‑foot Class A corporate headquarters and retail campus in Uptown Charlotte, NC. This role ensures compliance with local, state and federal regulations, manages a team of facility‑management professionals, and maintains critical relationships with third‑party owners and tenants. The position coordinates comprehensive facility services across the assigned buildings and geographic areas.

• Managing performance and development of assigned facility management staff, including career planning and succession strategies
• Maintaining relationships with third‑party property owners and landlords to ensure lease compliance and resolve tenant relations issues
• Preparing, submitting, and managing facility budgets while tracking variances and ensuring alignment with client goals
• Overseeing compliance with portfolio‑wide initiatives and all applicable local, state, and federal regulations
• Coordinating comprehensive facility management services across assigned buildings and geographic areas
• Supporting collection of management fees and reimbursements from third‑party tenants
• Developing monthly and quarterly variance reports on operating budgets for all properties
• Creating and implementing innovative programs and processes to reduce operating costs and increase productivity
• Collaborating with client representatives on capital and expense budget development and management

Requirements

Candidates must hold a bachelor’s degree or equivalent experience in facilities management and have at least eight years of relevant experience, including managing large portfolios of 500k+ sq ft. Strong organizational, financial, analytical and interpersonal skills are required, along with proficiency in MS Office and CMMS platforms. Preferred qualifications include financial‑industry experience, professional designations such as CFM or CPM, and a proactive, adaptable work style.

• Bachelor's degree or equivalent work experience in Facilities Management with management and financial expertise
• Minimum 8 years of facilities management experience in corporate environments, third‑party service providers, or consulting roles
• Proven success managing large portfolios (500k+ sq. ft.) and/or multiple sites
• Strong organizational and management skills with ability to balance competing priorities
• Business acumen including financial management and planning within budget constraints
• Excellent analytical skills for data analysis, problem‑solving, and developing effective response actions
• Superior interpersonal skills including client relationship development and teamwork abilities
• Computer proficiency with MS Office and Computerized Maintenance Management Systems (CMMS)
• Excellent verbal, written communication, and presentation skills
• Financial industry experience
• CFM, FMA, CPM, RPA, or CSM professional designation
• Demonstrated proactive, adaptable, and responsive work style
• Experience managing and mentoring teams to exceed client and account objectives

Benefits

The role is based on‑site in Charlotte, NC, with a salary range of $134,280‑$140,900, subject to education, experience and market factors. Visa sponsorship is not offered; candidates must be authorized to work in the United States without employer sponsorship.

JLL offers a supportive culture and comprehensive benefits that prioritize mental, physical and emotional health, including a 401(k) match, medical, dental and vision coverage, paid parental leave, paid time off, company holidays and early access to earned wages via Daily Pay. The company leverages AI to match candidates with opportunities and adheres to strict privacy protections. JLL is an equal‑opportunity employer that provides reasonable accommodations for applicants with disabilities.

Training + Development

Interview process

Visa Sponsorship

Security clearance