Part-Time I.T. Support Specialist at Genz-Ryan in Burnsville, MN | Kablio

Role

Description

asset management

server administration

user provisioning

help desk

software installation

network configuration

Maintain accurate inventory and records of company-issued tech and assets (Verizon, etc.).
Assist with purchasing, recommending I.T. supplies, and helping plan new tech rollouts.
Manage servers, system tools, and user accounts (create/disable/maintain).
Handle weekly new hire setups (phones, computers) and deploy equipment.
Monitor performance, troubleshoot issues, and keep systems secure and efficient.
Keep the server room and workspace clean, safe, and compliant.
Be the go-to daily help desk hero for all staff, responding with urgency.
Create and maintain I.T. policies, processes, and documentation.
Support day-to-day tech needs: setup, fixes, relocations, cleaning workstations, etc.
Install and configure software, hardware, and networks.

Requirements

adaptability

crm

api integration

active directory

it degree

driver's license

Willingness and ability to accept and embrace change
Some experience in the following is helpful: General CRM, API Integration, Active Directory, Office 365 Administration, General Network Administration
A degree or certification in Computer Science, Information Technology or related field, required
Valid Driver's License required
Ability to lift 50 - 75 pounds, crawl in small spaces, and climb ladders on occasion
Intermediate to advanced knowledge in general hardware and software
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
At least 6 months of on-the-job I.T. related experience preferred, not required

Benefits

Get paid weekly - who wants to wait for payday?
Work Schedule: This is a part-time position at 20-29 hours per week pending business demands, seasonality, special projects, and the like. The ability to be flexible with working hours is a requirement. Typical working hours will take place Monday-Friday during regular business hours. Some variation will apply
A FUN, casual work environment with the latest technology, and helpful, supportive people!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1950

Year Established

The company was founded in this year as a small family-run plumbing business.

1997

Leadership Transition

Leadership was passed to the Ryan sons in this year.

36 Years of Leadership

From 1997 to 2017, the company experienced leadership under the Ryan family.

56 Million

Annual Revenue

The company generates around $56 million in revenue annually, with steady growth.

Leverages modern technology like ServiceTitan, Avoca, and measureQuick for efficient field operations.
Provides a range of services including HVAC installations, tankless water heater systems, and electrical upgrades.
Operates its own Jack Ryan Academy, a 12-week in-house vocational training program for HVAC technicians.

Culture + Values

70% Repeat Customers

Repeat Customer Rate

70% of the company's business comes from repeat customers, reflecting trust and satisfaction in their services.

Top‑quality services while ensuring uncompromising customer satisfaction.
Integrity and innovation
Emphasis on 'customer‑centered company culture' and hiring people who 'believe in [that] culture.'
One‑trip mentality — getting the job done right the first time for repeat customer trust.
Supportive, collaborative environment: 'Everyone is always willing to help… we support each other like I've never seen at any other place of employment.'
Fast‑paced and highly organized, with leadership inspiring employees to excel and 'personally display the CORE Values daily.'

Environment + Sustainability

$1,000 Savings

EV Charger Installation

Offering incentives for electric vehicle charger installations.

Promotes ultra-energy-efficient HVAC systems and tankless water heaters as part of its core offerings.
No public net-zero target date or quantified carbon-reduction goals found.
No reported metrics or progress data on energy usage, emissions, or sustainability targets.

Inclusion & Diversity

4.2/5 Rating

Equality Score

Glassdoor rates company's commitment to equality and inclusion highly.

80% Recommendation

Employee Satisfaction

High percentage of employees would recommend the company to others.

No publicly available gender‑ratio figures or specific gender‑based representation metrics.

Articles

Jack Ryan Academy training program

An inside look at Genz‑Ryan’s tech stack

Inspiring Conversations with Jon Ryan of Genz‑Ryan

Role

Description

asset management

server administration

user provisioning

help desk

software installation

network configuration

Maintain accurate inventory and records of company-issued tech and assets (Verizon, etc.).
Assist with purchasing, recommending I.T. supplies, and helping plan new tech rollouts.
Manage servers, system tools, and user accounts (create/disable/maintain).
Handle weekly new hire setups (phones, computers) and deploy equipment.
Monitor performance, troubleshoot issues, and keep systems secure and efficient.
Keep the server room and workspace clean, safe, and compliant.
Be the go-to daily help desk hero for all staff, responding with urgency.
Create and maintain I.T. policies, processes, and documentation.
Support day-to-day tech needs: setup, fixes, relocations, cleaning workstations, etc.
Install and configure software, hardware, and networks.

Requirements

adaptability

crm

api integration

active directory

it degree

driver's license

Willingness and ability to accept and embrace change
Some experience in the following is helpful: General CRM, API Integration, Active Directory, Office 365 Administration, General Network Administration
A degree or certification in Computer Science, Information Technology or related field, required
Valid Driver's License required
Ability to lift 50 - 75 pounds, crawl in small spaces, and climb ladders on occasion
Intermediate to advanced knowledge in general hardware and software
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
At least 6 months of on-the-job I.T. related experience preferred, not required

Benefits

Get paid weekly - who wants to wait for payday?
Work Schedule: This is a part-time position at 20-29 hours per week pending business demands, seasonality, special projects, and the like. The ability to be flexible with working hours is a requirement. Typical working hours will take place Monday-Friday during regular business hours. Some variation will apply
A FUN, casual work environment with the latest technology, and helpful, supportive people!

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1950

Year Established

The company was founded in this year as a small family-run plumbing business.

1997

Leadership Transition

Leadership was passed to the Ryan sons in this year.

36 Years of Leadership

From 1997 to 2017, the company experienced leadership under the Ryan family.

56 Million

Annual Revenue

The company generates around $56 million in revenue annually, with steady growth.

Leverages modern technology like ServiceTitan, Avoca, and measureQuick for efficient field operations.
Provides a range of services including HVAC installations, tankless water heater systems, and electrical upgrades.
Operates its own Jack Ryan Academy, a 12-week in-house vocational training program for HVAC technicians.

Culture + Values

70% Repeat Customers

Repeat Customer Rate

70% of the company's business comes from repeat customers, reflecting trust and satisfaction in their services.

Top‑quality services while ensuring uncompromising customer satisfaction.
Integrity and innovation
Emphasis on 'customer‑centered company culture' and hiring people who 'believe in [that] culture.'
One‑trip mentality — getting the job done right the first time for repeat customer trust.
Supportive, collaborative environment: 'Everyone is always willing to help… we support each other like I've never seen at any other place of employment.'
Fast‑paced and highly organized, with leadership inspiring employees to excel and 'personally display the CORE Values daily.'

Environment + Sustainability

$1,000 Savings

EV Charger Installation

Offering incentives for electric vehicle charger installations.

Promotes ultra-energy-efficient HVAC systems and tankless water heaters as part of its core offerings.
No public net-zero target date or quantified carbon-reduction goals found.
No reported metrics or progress data on energy usage, emissions, or sustainability targets.

Inclusion & Diversity

4.2/5 Rating

Equality Score

Glassdoor rates company's commitment to equality and inclusion highly.

80% Recommendation

Employee Satisfaction

High percentage of employees would recommend the company to others.

No publicly available gender‑ratio figures or specific gender‑based representation metrics.

Articles

Jack Ryan Academy training program

An inside look at Genz‑Ryan’s tech stack

Inspiring Conversations with Jon Ryan of Genz‑Ryan