The Michaels Organization
Premier national developer, owner & operator of multifamily housing across the U.S. and its territories
14 days ago
$18 - $18
Junior (1-3 years), Entry-level
Full Time
Manchester, New Hampshire, United States
Onsite
Company Size
1,275 Employees
Service Specialisms
Sector Specialisms
Description
visitor greeting
key tracking
mail management
noise resolution
maintenance logging
leasing inquiries
This role provides front‑line customer service to residents, guests, prospects, vendors, and contractors who enter the building. The employee ensures smooth daily operations, from greeting visitors to handling inquiries when the office is closed.
- Greet all building entrants, including residents, guests, and prospects.
- Notify residents of their visitors.
- Escort residents, visitors, and contractors to requested floors via elevator.
- Answer phones when office is closed and take messages.
- Track keys checked out to vendors and contractors.
- Assist residents with disposing of oversized trash.
- Deliver newspapers and other information to residents.
- Hold mail for absent residents and manage packages, dry cleaning, etc.
- Address resident noise complaints and document issues for management.
- Log maintenance requests and page maintenance for emergencies.
- Handle leasing inquiries, provide brochures and floor plans, and forward leads to office staff.
Requirements
cleaning
customer service
high school
organizational
professional appearance
evening availability
Candidates must have at least six months of customer‑service experience and a high‑school diploma or equivalent. Strong organizational abilities and a professional business appearance are required.
The position is primarily office‑based but may involve exposure to cleaning solvents, paint fumes, and landscaping chemicals. Evening and weekend availability may be needed.
- Clean lobby, desk area, lobby bathroom, coffee room, and elevators as needed.
Benefits
Michaels offers a competitive wage of $18.00 per hour, comprehensive medical, dental, vision, and prescription coverage, generous paid time off, and a 401(k) plan with company match. Employees also benefit from a scholarship program for their children, professional development opportunities, and an inclusive, team‑oriented culture.
Salary is targeted at $18.00 per hour, with final pay determined by location, skills, experience, and education.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Founded in 1973
Year Established
The company was established in 1973 by Michael J. Levitt as a small subsidized housing developer.
39 States
Geographic Reach
The company operates in 39 states, D.C., Puerto Rico, and the U.S. Virgin Islands.
$260 Million
Annual Revenue
The company maintains a strong financial position with an estimated annual revenue of $260 million.
600 Communities
Housing Developments
The company manages over 600 communities providing affordable housing solutions.
- Grows into the largest privately‑held affordable housing owner in the U.S.
- Full‑service capabilities in development, construction, property & asset management, finance and tax‑credit syndication.
- Builds multifamily housing from deeply subsidized public homes to high‑end market units.
- leadership continues under long‑tenured professionals with decades of experience.
- Notably executes tax‑credit syndications and mortgage financing in‑house through affiliated entities.
- Unusual fact: founder Levitt is a world‑class angler and matched private donations two‑for‑one to the company’s educational foundation.
Culture + Values
- We act with honesty and transparency, and always do the right thing.
- We work as one team, with a shared vision, and leverage our collective expertise.
- We strive for excellence in everything we do, delivering the highest quality of service and value.
- We value diversity of thought, encourage open communication, and treat everyone with respect and dignity.
- We take ownership of our actions, decisions, and outcomes, and are committed to continuous improvement.
Environment + Sustainability
Net-zero 2050
Climate Goal
Targeting net-zero emissions by 2050 while maintaining measurable annual progress tracking.
- Commitment to reducing environmental impact across all operations.
- Incorporating energy-efficient technologies and renewable energy in development projects.
- Prioritizing sustainable building materials and construction practices.
- Tracking and reducing water and waste usage as part of environmental stewardship initiatives.
Inclusion & Diversity
- Dedicated to fostering a workplace culture of inclusion and belonging.
- Committed to increasing gender diversity, with ongoing initiatives to promote leadership opportunities for women.
- Active recruitment of diverse talent across all levels of the organization.
- Monitoring and reporting on gender parity and promoting a fair, inclusive environment.