Manager, Operations - Industrial Electrical Service

Description

• Foster a collaborative, positive work environment rooted in teamwork and accountability.
• Provide estimates, budgets, and proposals to help drive at least 10% annual sales growth.
• Manage day-to-day operations, field installations, and department safety performance.
• Act quickly to resolve any customer issues or service requests, including occasional weekend or holiday work during scheduled shutdowns.
• Participate in hiring, coaching, and performance discussions that promote growth and accountability.
• Lead the department’s sales efforts — continually prospect for new customers and growth opportunities.
• Mentor electricians, mechanics, apprentices, and emerging leaders.
• Ensure all work meets quality, safety, and customer standards.
• Track and manage billing, invoicing, and cash flow to maintain positive working capital.
• Create development plans and ensure at least one team member is being trained to succeed you.
• Lead and develop your team through coaching, mentoring, and clear communication.
• Implement process improvements to enhance efficiency and field productivity.
• Build and maintain strong customer relationships to ensure satisfaction and repeat business.

Requirements

• Strong leadership and decision-making skills with a positive, servant-leader mindset.
• Ability to manage multiple priorities, meet deadlines, and maintain high standards of quality.
• 1–2 years of experience leading workplace safety initiatives.
• 3–5 years of experience in electrical, mechanical, or construction work.
• High personal integrity, strong work ethic, and a team-first attitude.
• Technical knowledge in your trade and a commitment to continuous improvement.
• Excellent communication, organization, and customer relationship skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance