Operation's Manager

Description

• Assists the Practice Director to align resources appropriately with projects to maximize labor efficiency and prioritize client expectations.
• Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
• Supervises production staff in project execution and client service to ensure consistency in service delivery across projects.
• Manages client relationships, especially within their geographical region, as requested by Practice Director.
• Maintains knowledge and presence within the industry to contribute to project pursuits.
• Assists Practice Director and marketing staff to generate proposals and determine a profitable fee structure that aligns with the practice strategy.
• Serves as hiring manager for the practice leading interviews for production staff and project managers.
• May serve as a strategic client contact within local geographic region for assigned practice and/or for other practices building a new regional presence.
• Communicates opportunities and gaps in employee development to practice and sector leadership.
• Ensures that production of drawings, specifications, reports, and analyses meet scope, schedule, cost and quality requirements, and practice trends.
• Manages employee performance and operational needs, as necessary – e.g., evaluations, employee development, discipline, timesheets.
• Serves as Project Manager for critical clients and projects within the practice, as needed.
• Teams with technical managers to align appropriate training, development, and mentoring of talent.
• Provides feedback to Practice Director and Sector Operations Director regarding staffing and client needs to inform hiring decisions and/or improvement efforts.
• Practices effective employee relations and personnel management within the practice.

Requirements

• Demonstrates a strong technical competency and problem solving skills.
• Broad proficiency of engineering design fundamentals and advanced knowledge of the A&E industry, codes, design guides, and standards. Knowledge may apply to a broad range of practice, project, or program types.
• Bachelor’s degree in any engineering, construction management, science, technology, marketing, or business preferred.
• Eight (8) or greater years of relevant experience, with a minimum of two (2) years in personnel or project management experience.
• Demonstrates excellent motivation, team leading / personnel management, and the ability to achieve goals and objectives.
• Direct experience in design and/or management of complex, unique projects.
• Years of relevant experience in leadership/management position will be considered in lieu of requisite education.
• Must demonstrate proficiency in all core competencies as described and characterized in this job description.
• Proven track record in contributing to the growth and development of client-focused engineering teams, as well as ability to motivate, direct, and coach staff.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance