Part-Time Administrative Assistant

Overview

Part-time admin assistant supporting sales managers and agents in Erie.

Key Responsibilities

• tech support
• ticket management
• tech adoption
• schedule management
• procurement
• onboarding

Tasks

The Administrative Assistant works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation. -Manage branch floor duty/opportunity schedules -Provide assistance to agents with copiers, computers, and phones – assisting IT department as needed -Maintain all office purchasing/supplies -Assist sales managers with recruiting packages -Process outgoing mail and distribute incoming mail -Submit appropriate Help Desk Tickets to receive tech support/troubleshooting for office equipment -Troubleshoot agent ordering -Process paperwork for agent departures and transfers -Onboarding new and experienced agents -Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier/printer toner -Assist sales manager with office social media posts including Facebook and Instagram -Schedule, promote and support agents individually and in group settings on the Howard Hanna Mar/Tech tools with a goal of increasing adoption and efficiency

Requirements

• social media
• outlook
• excel
• word
• associate degree
• organizational skills

What You Bring

-Proficiency in managing social media platforms including Facebook and Instagram -Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing -Ability to adjust direction when situation warrants -Work independently without regular direct supervision -Ability to multi-task and organize such that tasks are completed in an efficient and timely manner -Proficiency in Outlook, Excel, Word -New agent training including business systems/technology, paperwork procedures -Other various administrative agent training and or support to sales managers with RVP approval -Associate degree or 3-5 years branch operations preferred -Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents and staff in person and in writing -Ability to train one on one or in small group settings -High organizational skills in managing multiple projects simultaneously

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About Howard Hanna Real Estate Services

-Known for strong local market presence and exceptional customer service. -Facilitates significant residential and commercial transactions, helping clients buy, sell, and finance properties. -Committed to innovation, leveraging latest technology to enhance client experience and streamline transactions. -Earns recognition for expertise, customer satisfaction, and consistent growth in a competitive industry.

Sector Specialisms