Promote a calm and welcoming spa environment, maintaining high levels of cleanliness and hygiene
Uphold all Health & Safety procedures and ensure compliance with industry best practice
Support the spa team with retail, bookings, and client queries to enhance the overall guest experience
Deliver a full range of spa treatments to a high standard, ensuring every guest receives exceptional care
Requirements
nvq3
spa treatments
flexibility
customer service
elemis
spa safety
Completed NVQ Level 3 or equivalent spa/beauty qualification
Proven ability to perform a wide range of spa treatments
A positive attitude and flexible approach to shifts, including weekends and holidays
Strong customer service skills and a calm, reassuring manner
Experience with premium product houses (e.g. Elemis) desirable
Understanding of spa safety, cleanliness, and risk assessments
Benefits
Discounted Holidays at our picturesque UK holiday parks
Pension Scheme & Life Assurance
Competitive Salary
Discounted Meals at on-site restaurants
30 Days Holiday (including bank holidays), increasing to 35 days with service (pro-rata for part-time)
Continuous Training & Development Opportunities
Company Sick Pay
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
100% Growth
Expansion in the 2000s
The estate doubled its portfolio through strategic acquisitions.
10 Holiday Parks
Current Portfolio
Operates 10 holiday parks across England and Wales.
9 Residential Parks
Residential Expansion
Operates 9 residential sites offering luxury homes.
Born from a holiday-home purchase in 1908, the Minoprio family founded Haulfryn Estate Company in 1935.
From a single caravan site, it grew into a portfolio of premium holiday and residential parks.
Pioneers of bespoke holiday homes with high standards and on-site amenities.
Recent investments include luxury spas, adventure pools, bars, and restaurants.
Shifted focus to premium owner-market stays, selling several parks and reinvesting in luxury experiences.
Known for scenic locations—from coastal Abersoch to Devon—and blending design, community, and hospitality.
Unusual fact: "Haulfryn" means "sunny hill" in Welsh, inspired by the family’s first holiday home.
Culture + Values
Authentic: A true family culture. Passion to create joy in every moment. Bring our real selves to work. Respectful, genuine, honest.
Agile: Spontaneity that allows us to move with the times. Nimble and quick to react. Embrace and empower innovation. Create moments of joy through spontaneity.
Nurturing: Across our environment and through collaboration to create a sustainable legacy. Care about people and the world around us. Relationships built and developed to last.
Determined: Aiming to delight and continuously do the right thing. Aspire to consistently delight our customers. Look to do the right thing, always. Find ways to improve and create moments of joy.
Environment + Sustainability
10% Reduction
Electricity Consumption Target
Aims to decrease park electricity usage by 10% this year, part of broader energy-saving efforts.
Committed to protecting the natural capital of our parks by creating sustainable natural environments and reducing operational environmental impact.
Involved in the David Bellamy Blooming Marvellous Pledge for Nature Challenge: improving and creating wildlife habitats, managing greenspace ecologically, involving residents, staff, and local conservation bodies.
Each team member receives a paid volunteering day annually to support a local charity or cause.
Enhanced recycling facilities across all parks and support offices to simplify responsible waste disposal.
Community funds in each park support local community projects and charities.
Working with homeowners, holidaymakers, suppliers and employees to introduce environmentally friendly alternatives and improve waste disposal methods.
Aspiring to become the most sustainable UK holiday and park home operator.
Inclusion & Diversity
No public information found on DEI strategy, gender statistics or related outcomes.