Maintenance Supervisor

Description

• May be required to report to work during inclement weather conditions.
• Provide input to the Community Manager regarding employee performance evaluations.
• Enforce policies of the community that are delegated by Community Manager.
• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Manage unit inspections.
• Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
• Responsible for key control of community.
• Manage and order maintenance supplies inventory while adhering to budget guidelines set by Community Manager and Building Services.
• Inspect grounds, building and other community features daily to identify, minimize and correct hazardous property conditions or liability concerns.
• Maintain hazard communications program; teach and promote safe work practices.
• Conducts and/or attend regularly scheduled Avanath safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
• Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals.
• Monitor work progress of each maintenance staff on daily basis; provide immediate assistance and instruction if needed.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
• Complies with Avanath’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
• May work in an elevated site, may walk on uneven ground.
• Maintain preventative maintenance program that extends the life of the community while minimizing future repairs.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Avanath standards.
• Ensure consistency, follow-up, and follow through in dealing with residents on all matters.
• Coordinate, schedule and respond to resident/management request and work orders.
• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Plan for and utilize property resources, equipment and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors.
• Manage and participate in on-call emergency at community.
• Maintain well-organized and property stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to the apartment industry.
• Ensure all repairs and replacements necessary for community common areas and units.
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.
• Under direction of Community Manager, supervises, trains and schedules maintenance activities for maintenance staff.

Requirements

• An Aptitude for Connecting - Must possessa strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships. This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities.
• Maybe required to travel to sister communities to provide maintenance support.
• Reading, comprehending, writing, performing calculations, communicating verbally.
• Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
• Solid interpersonal and customer service skills.
• Frequent standing and walking.
• Very strong organizational skills and ability to handle multiple priorities.
• One year of supervisory experience required.
• Adherence to Property Management Rules, Regulations and Guidelines
• At least 3 years of multifamily property maintenance experience.
• Must be available for on-call and weekend work.
• HVAC and CPO certifications are highly desired.
• Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.
• Respectful communication and cooperation between all employees.
• Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work is required.
• Valid Driver’s License.

Benefits

• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
• Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching.
• Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
• Work/life balance through flexible work schedules to accommodate employees’ varying needs.

Training + Development

Interview process

Visa Sponsorship

Security clearance