Field Tech I

Description

• Document customer interaction and Field Activities in CC&B.
• Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly. Indicate irregularities on forms for necessary action by servicing department.
• Maintain accurate and up-to-date records.
• Provide on-site customer communication.
• Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Assist with ordering parts and job costing.
• Perform minor meter maintenance and repair duties
• Act as liaison between the customers and customer service personnel for problem/complaint resolution.
• Turn off service for nonpayment of charges in vacant premises, or on for new occupants.
• Assist with the installation and disconnection of water meters and sewer services.
• Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Determine consistency of meter readings; reports unusual cases of water usage to supervisor.
• May walk 5 – 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Must work On-Call in rotation as scheduled; responds to emergency situations as required.
• May be in process of obtaining Distribution and/or Collections Systems certificate or first-level plant operating license.

Requirements

• Familiarity with computer applications MS Word, Excel and utilizing tablet and mobile device; ability to learn internal software programs Ability to operate, maneuver and/or control the actions of equipment, machinery, tools and/or materials used in performing essential functions.
• Ability to read and comprehend written technical information and to communicate clearly and effectively, both verbally and in writing.
• Ability to frequently perform moderate to heavy physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair.
• Ability to establish and maintain effective working relationships with the general public, co-workers and regulatory agencies.
• Water meter reading experience preferred
• Ability to review, classify, categorize, prioritize and/or analyze data.
• Requires at least 2 years of mechanical work experience
• High school Diploma or GED
• Degree Level High School Graduate
• Extreme physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair. You will be expected to work in all weather conditions: rain, snow, extreme heat and cold, etc; you may encounter various potential hazards in the field
• Ability to perform mathematical equations to determine chemical doses required for flow rates and proper treatment.
• Ability to read meters, charts and gauges and accurately maintain records of plant operations.
• Must maintain a valid driver's license.

Benefits

• Company vehicle provided.
• Paid Time Off and Holidays: Starting at 3 weeks annually and paid company holidays
• Constant, independent travel daily between worksites on Company time.
• Grow with us: Professionally development opportunities through training, professional certifications, and education allowance
• Job Schedule Full time
• Compensation: Hourly rate $19.65 - $25.85
• Comprehensive Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• 401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.

Training + Development

Interview process

Visa Sponsorship

Security clearance