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Resident Services Specialist
Hazelview Properties
Coordinate resident experience, move-ins, events, and support in premium communities.
8d ago
Intermediate (4-7 years), Junior (1-3 years)
Contractor
Ottawa, Ontario, Canada
Onsite
Company Size
200 Employees
Service Specialisms
Property Development
Asset Management
Investment Management
Real Estate Services
Portfolio Management
Property Operations
Tenant Services
Sector Specialisms
Multiresidential
Commercial Real Estate
Role
What you would be doing
resident support
event planning
vendor liaison
monthly reporting
move coordination
amenity upkeep
- Act as a primary point of contact for residents ;
- Help plan and support resident events and community initiatives ;
- Respond to resident inquiries and concerns via email and in person ;
- Liaise with vendors and gather quotes for small projects or services.
- Prepare and present monthly updates on resident experience activities ;
- Coordinate move-ins and move-outs, including suite checks and communications ;
- Support amenity space upkeep and report any issues to the building team ;
- Assist with leasing-related admin tasks (e.g., storage, lease documents) ;
What you bring
microsoft office
yardi
3–5 yrs
event planning
multilingual
time management
- Strong organizational and time management abilities
- Multilingual skills are an asset
- 3–5 years of experience in customer service, hospitality, or property management
- Proficient in Microsoft Office (Word, Excel, Outlook); Yardi is an asset
- Excellent communication and interpersonal skills
- Confident multitasker who thrives in a fast-paced setting
- Comfortable working independently while aligning with team goals
- Background in event planning — through education or hands-on experience — is a strong asset
- Flexible schedule, with availability for occasional evenings or weekends
- Please note: This is an 18-month contract position. There is no guarantee of permanent employment beyond this term.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to create lasting value in the real estate sector, Hazelview Properties focuses on strategic investments and management.
- The company specializes in real estate development, providing innovative solutions to both residential and commercial properties.
- With a strong financial foundation, Hazelview Properties manages an extensive portfolio across various global markets, delivering consistent returns.
- Hazelview's projects range from large-scale residential developments to high-impact commercial spaces, catering to diverse tenant needs.
- The firm is recognized for its expertise in identifying undervalued assets, repositioning properties, and driving sustainable growth.
- Noteworthy is Hazelview's ability to blend modern architectural design with functionality, creating spaces that meet the evolving needs of today’s market.
- Through strategic investments and thoughtful management, the company continues to influence the landscape of global real estate development.
- Trust – We have a strong moral code and we're committed to forging long‑term relationships. We're true to our word and consistent in our behaviour. We have integrity and we stand by the promises we make, even if it comes at a cost.
- Ambition – We set goals and pursue them relentlessly. We're competitive and we want to succeed. We're driven to bring out the best in ourselves and those around us.
- Collaboration – We believe we achieve more by cooperating and working as a team. We offer help without waiting to be asked. We find out what is needed, and we pitch in together.
- Ownership Mindset – We are owners who take a hands‑on, active approach to everything we do. We are willing and able to do what it takes to get the job done. We are focused on delivering on our commitments.
- Having Fun – We're passionate and we love what we do and have fun doing it. Not only do we celebrate achievement and success, but we enjoy the journey.
100% Green Certified
Canadian Portfolio Building Standards
Entire Canadian portfolio meets green-building certification through BOMA BEST and CRBP programs.
55 Standards Met
Canadian CRB Green Living Program
Meets 55 environmental standards under the 'Green Living Together™' program.
GRESB Score 80
Top Canadian Multi-Family Ranking
Ranked first in Canadian multi-family investments with high GRESB score.
- Committed to strategic revitalization of aging buildings into energy-efficient rental homes
- No publicly stated net-zero target date available
70+
Charitable Partnerships
The programs focus on housing, education, and health & wellness through partnerships.
- Great Place to Work®‑certified and recognized among Best Workplaces™ in Real Estate & Construction and Canada’s Most Admired Corporate Culture.
- Glassdoor data indicates collaborative, supportive environment with emphasis on career progression and employee recognition.
- No publicly available gender‑specific statistics or explicit DEI targets disclosed.
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