Transportation Investigation Specialist

Description

• Encourages close-call reporting, promote safety awareness campaigns, and mentors staff on investigative protocols and just culture principles.
• Maintains mandatory training and certifications as required.
• Recommends administrative actions based on investigation outcomes, support grievance procedures, and accident appeals, including providing expert testimony.
• Uses onboard vehicle video for standardized random assessments of bus operator compliance with safety rules.
• Contributes to cross-departmental safety initiatives, special projects, and workshops to enhance WMATA¿s overall safety culture and operational resilience.
• Advises Bus Division Superintendents on performance impacts stemming from accidents, recommends route or schedule adjustments, and assists with customer complaint resolution related to collision events.
• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.
• Review of a current motor vehicle report
• Presents findings, preventability determinations, and performance metrics to Bus Operations Management, Office of Labor Relations, Department of Safety, and executive leadership.
• Supports overall administration of the Performance Behavior Analysis program.
• Supports supplemental operations during special events and service disruptions.
• Conducts multi-source data trending and analyses, incorporating training records, past incident logs, maintenance histories, and field observations to spot emerging hazards.
• Applies structured root¿cause analysis techniques to identify contributing factors such as human performance, fatigue, mechanical defects, route design, and weather to determine preventability per WMATA criteria.
• Works various shifts (evenings, overnights, weekends, holidays) as needed, including for special events.
• Actively engages Division, Facility, and Department Safety Committee meetings to identify and proactively mitigate safety hazards.
• Verification of education and experience (including certifications and licenses)
• Facilitates coaching of bus operators using onboard vehicle video recordings triggered by driving events.
• Manages and supports implementation of departmental safety initiatives that impact front-line employee safety behaviors, including messaging campaigns and discussion forums.

Requirements

• Skills and/or behavioral assessment
• Certification in Accident Reconstruction.
• Completion of prescribed training and/or certifications for Transportation Investigations and Safety Improvement Specialists within first year of appointment.
• Bachelor's Degree in Transportation, Engineering, Safety Management, or related field.
• Transit Safety and Security Program (TSSP) Certificate.
• Experience with bus technology systems and advanced driver assistance technologies.
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Commercial driver's license.
• In lieu of a Bachelor's degree, a High School Diploma or GED plus four (4) years of relevant investigative experience, in addition to the experience stated below, will be considered.
• Demonstrated competency rating accidents for preventability and managing complex incident caseloads.
• Four (4) years of hands-on collision investigation in a public transportation or industrial environment.
• Medical examination including a drug and alcohol screening (for safety sensitive positions)

Benefits

• Personal interview

Training + Development

Interview process

Visa Sponsorship

Security clearance