Transportation Planning & Daily Operations Manager (CDU 11) 20004718

Description

• Embed sustainability goals into planning and daily operations, aligning with Saudi Arabia's Vision 2030 objectives
• Monitor transport trends, innovations, and best practices to maintain global leadership in smart mobility
• Coordinate long-term and short-term transit planning, including service design, scheduling, and demand forecasting
• Support regulatory compliance, contract management, and quality assurance across all service providers
• Lead the development of multimodal transport strategies that align with the city's vision of world-leading, sustainable, and customer-centric mobility
• Act as a key liaison with international partners, technology providers, and government agencies
• Drive initiatives to improve accessibility, inclusivity, and convenience
• Lead control centers, service delivery teams, and operational response to ensure smooth transit operations
• Ensure full integration of metro, bus, BRT, shuttles, and micromobility solutions into a single, seamless transport ecosystem
• Collaborate with city stakeholders, developers, and private operators to ensure integrated service delivery
• Oversee real-time passenger information systems and digital platforms to enhance journey planning and service awareness
• Explore opportunities for smart mobility technologies, automation, and data-driven service optimization
• Implement performance monitoring frameworks, including KPIs for punctuality, capacity utilization, and customer satisfaction
• Oversee day-to-day performance of all transport services, ensuring safety, reliability, and operational excellence
• Coordinate with security, emergency, and city operations teams to ensure resilience and continuity of service
• Champion a world-class passenger experience across all modes of transport
• Promote modal shift strategies to reduce car dependency and encourage use of public and shared mobility

Requirements

• Proven track record of managing large-scale daily operations with a customer-first approach
• Strong expertise in integrated transport systems including rail, bus, micromobility, and demand-responsive transport
• Experience working in multicultural, international environments is highly desirable
• Strong leadership, communication, and stakeholder management skills
• 10+ years' experience in multimodal transportation planning and operations, ideally within major metropolitan or international transit systems
• Familiarity with global best practices in smart city mobility, ITS, and transport technology integration
• Bachelor's degree in Transportation Planning, Civil Engineering, Urban Planning, or a related field (Master's preferred)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance