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Manager-ERP & Asset Management Applications
Sound Transit
Provides regional transit services, including light rail, commuter rail, and bus services across the Puget Sound area.
Lead and manage IT ERP & Asset Management applications and projects.
Managing large, complex projects and making decisions in fast-paced, difficult environments.
Strategic planning, leading teams, and setting up release management practices.
Designing and implementing business continuity and disaster recovery plans.
Developing and monitoring division and program/project operating budgets, costs, and schedules.
Develops, administers, maintains, and oversees the business unit's annual budget; makes recommendations and forecasts for future funds needed for staffing, equipment, software products, software development, materials, supplies and other services; reviews and approves division expenditures and implements adjustments.
Preparing and analyzing complex data and comprehensive reports.
Coaches and motivates staff; coordinates and/or provides staff training; manages the workflow and prioritization of projects and monitors progress; provides advice and counsel to staff; creates staff development plans; implements or recommends corrective actions, discipline, and termination procedures as appropriate/necessary.
Researching, analyzing, and evaluating new service delivery methods and techniques.
Budget processes, resource planning and expenditure tracking.
Managing projects within the development team and participating on all projects, upgrades and implementations that impact the production environment.
Managing multiple concurrent projects.
Oversees problem resolution, systems backups, archiving, and disaster recovery and provides expert support when necessary; monitors system performance and availability.
Evaluating and recommending infrastructure components, software, management tools and consulting resources.
Working cooperatively with other departments, agency officials, and outside agencies.
Leading teams and influencing others to meet business objectives.
Plans, directs, coordinates, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; reviews and evaluates work performance and makes suggestions and recommendations.
Interacts with customers to define and understand goals and needs to assist in leveraging appropriate technologies and processes. Manages the delivery of change through a mix of internal and contractor labor, as well as contracted project teams.
Manages process improvement efforts in both project delivery and operations; provides input internally to IT units involving the software lifecycle, user centered design, and systems integration design; implements, supports, and maintains the agency's business applications.
Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
Position is responsible for owning a number of platforms with interfaces for administrative controls. These interfaces are not guaranteed to be in compliance with ADA standards. May be subject to seeing.
Manages a variety of enterprise technology projects from inception through project delivery and maintenance; develops and manages all associated functions associated with the project including.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
procurement, budgets, requirements, and specifications, and estimates for contracting and project development purposes; applies systems design expertise to expanding and implementing a variety information system technology.
Prepares and maintains plans for ongoing support and development of production systems; meets with vendors, partner agencies, and developer communities to get a perspective of how they are utilizing technology; conducts research and makes recommendations on emerging technologies, toolsets, applications, and systems, considering among other factors cost savings, adoption, standardization/simplification, flexibility and reuse.
Provides support to the department on matters as directed; serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups and the general public.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Ensuring coordinated, quality systems implementations and deployments.
Procurement, inventory, and management of IT assets.
Project and operational management of complex technology programs.
What you bring
system architecture
user-centered
agile
network systems
software lifecycle
spreadsheets
Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
System architectures and technical solution design.
User-Centered design principles.
Pertinent federal, state, and local laws, codes, and regulations.
Methods of service delivery, including both agile and waterfall.
Operational characteristics of a variety of computer and network systems, applications, hardware, software, and peripheral equipment.
Training methods and documentation.
Advanced principles, practices, methods, and techniques used in the implementation, deployment, troubleshooting and maintenance of software systems and applications, and the software lifecycle.
Modern office procedures, methods, and equipment including computers and computer applications.
Methods of work intake and prioritization.
Principles of business letter writing and basic report preparation.
Responding to inquiries and in effective oral and written communication.
Principles of supervision, training, and performance evaluation.
English usage, spelling, grammar, and punctuation.
such as word processing, spreadsheets, and statistical databases.
Benefits
Parental Leave: 12 weeks of parental leave for new parents.
Pet Insurance.
Long-Term Disability and Life Insurance.
Inclusive Reproductive Health Support Services.
Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
Employee Assistance Program.
Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
ORCA Card: All full-time employees will receive an ORCA card at no cost.
Work is performed in a standard hybrid office environment.
Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.
Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
The year Sound Transit was established as a key player in the Puget Sound region's transportation landscape.
Operates an extensive network of light rail, commuter rail, and bus services across the Seattle metro area.
Known for its forward-thinking approach to public transit, focusing on connecting communities and reducing traffic congestion.
Projects include large-scale infrastructure developments, such as the Link light rail extension and Sounder commuter rail improvements.
Funded by a combination of federal, state, and local funding sources, alongside passenger fares.
Recognized for its innovative use of technology to enhance ridership experiences and operational efficiency.
Typical projects include construction of new transit lines, station development, and improving regional transportation networks.
Expanded its reach in recent years, growing services and infrastructure to meet the needs of a rapidly growing population.
Culture + Values
Collaboration: We share each other’s successes and challenges and invite involvement of all toward achievement of common goals. We are one agency; no single department defines our business.
Passenger Focus: We always start with our passengers’ needs and work back from there. They are the focus of everything we do.
Inclusion & Respect: We foster a culture where everyone is treated fairly, where diverse perspectives are welcomed, and every voice is heard.
Safety: We ensure the safest transit trip and work environment for every rider, employee, and contractor, each and every day.
Integrity: We build trust by keeping commitments and taking ownership—demonstrating honesty, accountability, and transparency throughout.
Quality: As stewards of public resources, we do our best work every single day and take great pride in the efficient, sustainable, and equitable delivery of our services and projects.
Environment + Sustainability
70% Waste Diversion
Agency Office Waste Management
70% of waste is diverted from landfills in agency office buildings through recycling and reuse initiatives.
31% GHG Reduction
Greenhouse Gas Emissions Since 2018
The company has achieved a 31% reduction in greenhouse gas emissions since 2018, contributing to global climate goals.
216,000 Tonnes Avoided
GHG Emissions Avoided by Passengers
Passenger use of the Link light rail system avoids 216,000 tonnes of greenhouse gas emissions annually.
$1M Saved Annually
Resource-Efficiency Projects
Implementing 56 ongoing resource-efficiency projects has saved $1 million annually, demonstrating financial and environmental benefits.
ISO 14001 Environmental and Sustainability Management System controls construction environmental impacts.
Link light rail runs on 100% carbon-free electricity via Puget Sound Energy Green Direct and Seattle City Light.
First major U.S. light-rail system on fully carbon-free electricity, reducing electricity GHG by over 96% across系统, target 100% agency-wide by 2030 for electricity and by 2050 for all operations.
Operations & Maintenance Facility East is LEED Gold certified with water capture/reuse, solar panels, high waste diversion.
Downtown Redmond Link project earned Envision Platinum for renewable-energy focus and environmental protection.
Climate-vulnerability integrated into design standards—heat waves, flooding, sea level rise.
Inclusion & Diversity
The Office of Civil Rights, Equity & Inclusion drives diversity, equity, and inclusion (DEI) strategy.
Multiple Employee Resource Groups (ERGs) are active, including BEST, LiT, Pride, SPAM, WEST, ADAPT, Native American & Indigenous, Parents & Families, and Veterans.
WEST supports gender equity by empowering women, educating staff, developing allies, and promoting systemic change.
The Diversity Oversight Committee monitors employment and contracting opportunities for underrepresented groups.
Women make up [percentage not provided] of the workforce.
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