Retail property manager

Description

• Manage incidents, ensure compliance with company and industry standards and protocols, oversee safety, and supervise building operations technicians;
• Provide excellent customer service;
• Oversee maintenance and repairs of equipment;
• Manage vendor accounts, tenant billing, building-related operating expenses, supplier invoicing, and recurring payments;
• Prepare and manage operating budgets, monthly analysis reports, and service contracts;
• Ensure proper functioning and maintenance of systems, equipment, and buildings;
• Oversee the day-to-day operations of the buildings;
• Act as the primary point of contact for tenants, addressing all their requests;
• Ensure systems are maintained or upgraded according to industry best practices and manufacturer recommendations to prevent or quickly resolve system failures, thereby avoiding service interruptions and losses;
• Manage critical equipment and infrastructure;
• Build strong tenant/manager relationships to support smooth operations;
• Provide consulting services on projects, investment planning, and budgeting related to building operations;
• Be accountable for building operations;

Requirements

• Strong knowledge of Yardi software (an asset);
• RRSP with employer participation;
• Proficient in Microsoft Office Suite;
• Solid understanding of accounting and budgeting processes
• Hold a university degree (Bachelor’s level), preferably in engineering, urban planning, or architecture, or possess equivalent experience;
• Familiar with a CMMS (Computerized Maintenance Management System) and have participated in its implementation;
• Have a minimum of six (6) years of experience in a similar role;
• Hold one of the following certifications: CFM, FMP, or RPA;

Benefits

• Medical and dental insurance;
• Competitive salary;
• Reimbursement of a sports subscription according to the amount in force;
• Summer hours;
• Employee Assistance Program (EAP);
• 6 sick/personal days per year;
• Transport costs reimbursed at 100%;

Training + Development

Interview process

Visa Sponsorship

Security clearance