Trusted leader in property damage restoration for residential, commercial and institutional properties.
Lead mitigation technician restoring flood/fire damage, providing top‑tier customer service.
12 days ago ago
$20 - $26
Junior (1-3 years), Entry-level
Full Time
Huntersville, NC
Field
Company Size
15,000 Employees
Service Specialisms
Property Damage Restoration
Emergency Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Repair
Commercial Services
Residential Services
Sector Specialisms
Residential
Commercial
Industrial
Institutional
Role
Description
damage assessment
mica software
truck maintenance
equipment management
on-call support
team leadership
Assessing and documentation of water damage losses using MICA software.
Maintain a clean, properly stocked and organized truck and maintain all company equipment.
Be accessible by phone and participate, as necessary, in the on-call schedule.
You will assist other team members as you see opportunities arise and be a leader for the team when needed.
Assist in warehousing and facility related tasks when necessary.
Requirements
iicrc
mica
driver's license
lift 75lb
empathy
english
Ability to lift 75 LBS frequently
Clean Background
IICRC Certifications is a plus.
Be empathetic and show a sense of urgency while communicating through modern technology
Valid driver's license with a clean record
Ability to pass a drug test
High level performance of water mitigation, tarping, board up, mold remediation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
Fluent in English
Use of MICA for tracking the drying process
Have the ability to work nights/weekends and overtime, if needed
Benefits
Monthly cross-training opportunities to advance your career
Vehicle to get to and from work
Referral program
Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
Clean criminal background check
Bonus program for performance
Great culture and team dynamic
Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
Paid training
Hourly pay: $20.00 to $26.00/hour based on experience and certifications
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
clean criminal background check required
must pass a drug test
Company
Overview
1985
Year Founded
The company was established in 1985.
1966
Network Established
Part of the North American Paul Davis network, established in 1966.
$1.1B
Revenue Platform
Backed by FirstService’s $1.1 billion revenue platform.
2014
Acquisition Year
Acquired by FirstService Brands in 2014.
Specializes in emergency response to fire, water, storm, mould damage, with rapid 24/7 mobilization.
Pioneered innovations like computerized estimating and 'Dry.in.3' three‑day drying guarantees.
Typically handles restoration and reconstruction for homes, businesses, and institutional sites after disasters.
Culture + Values
We are committed to providing the highest level of customer service.
We take pride in our work and always strive for excellence.
We value integrity and honesty in all our business dealings.
We believe in teamwork and collaboration to achieve success.
We maintain a strong focus on safety for our team and clients.
We believe in continuous improvement and are always looking for ways to enhance our services.
Environment + Sustainability
2050 Target
Net-Zero Emissions Goal
Aims to achieve net-zero emissions by 2050 through comprehensive sustainability initiatives.
Dedicated to reducing its environmental footprint and promoting sustainability in operations.
Actively implements green building practices and energy-efficient solutions in restoration projects.
Focused on reducing waste and increasing recycling of materials during restoration work.
Supports the use of eco-friendly products and materials whenever possible.