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Field Service Representative - Site Built
Ufp Industries
Maintain and grow relationships with existing customers in the construction industry, resolve jobsite issues, and support account managers in generating new business for UFP Site Built's Multi-Family and Commercial construction accounts.
14d ago
Junior (1-3 years)
Full Time
Conway, SC
Field
Company Size
15,000 Employees
Service Specialisms
Manufacturing
Wood Products
Construction
Packaging
Distribution
Supply Chain Solutions
Engineering
Design
Sector Specialisms
Residential Construction
Retail Building Products
Industrial Packaging
Single-Family Builders
Multi-Family Builders
Commercial Builders
Concrete Formers
Factory-Built Housing (Mobile & Modular Homes)
Role
What you would be doing
product enhancements
sales monitoring
client support
client relationships
report preparation
market insights
- Identify opportunities for product enhancements or modifications to better serve clients.
- Monitor regional sales activity and contribute to strategic planning.
- Support Account Managers in generating new business and promoting our product lines.
- Maintain and grow relationships with existing customers through regular communication and jobsite visits in the following areas:
- Resolve jobsite issues quickly and effectively, ensuring customer satisfaction and project continuity.
- Prepare reports and documentation to support internal and external communication.
- Provide valuable market insights on competitors, service trends, and customer needs.
- Assist with project setup, attend pre-construction meetings, and perform jobsite drive-bys as needed.
What you bring
high school diploma
bachelor’s degree
microsoft office
1–3 years experience
communication
problem solving
- Familiarity with construction or manufacturing environments is a plus.
- Ability to manage multiple priorities and work independently.
- High school diploma required; bachelor’s degree preferred.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- 1–3 years of experience in construction, customer service, or a related field.
- Wellness programs and more
- Collaborative, supportive team environment where your contributions are valued.
- Competitive salary with annual performance-based bonus opportunities.
- Education reimbursement
- 401(k) with company match
- Health savings account with company contribution
- Employee stock purchase program
- Paid vacation and holidays
- Comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Life and disability insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks may be performed during the hiring process.
Company
Overview
1993
Year of IPO
The company went public in 1993.
Fortune 500
Ranking
The company ranks on the Fortune 500 list.
2020
Year of Rebranding
The company rebranded in 2020 to reflect its expanded reach.
50,000 lb
Max Payload
ISTA-certified packaging labs handle payloads up to 50,000 lb.
- It serves builders, manufacturers, and big-box retailers with products ranging from engineered lumber to custom packaging systems.
- By operating as North America’s largest softwood converter and global pressure-treat leader, it gains scale and sourcing advantages.
- It delivers for residential, commercial, industrial, and packaging customers through hundreds of facilities across several continents.
- Notable projects include custom truss systems, composite decking brands, and ISTA-certified packaging labs.
- Drive operational excellence throughout the enterprise
- Cultivate a unique, rewarding culture throughout the UFP family of companies
- Provide significant opportunity for professional and personal growth
- Support communities in which we operate
- Supply exceptional products and service to our customers
- Maintain inclusive, safe working environments
- Attract and retain diverse top‑shelf talent
- Operate with a focus on energy efficiency and lean manufacturing
- Deliver consistent, positive financial results to our shareholders
3.8M tons wood
wood sourced sustainably
The company sourced a significant amount of wood from certified sustainable sources in 2022.
15% Carbon Emissions
carbon reduction progress
Significant carbon emission reduction was achieved through investments in energy-efficient equipment.
162K tons recycled
wood waste diverted
A large volume of wood waste and timber remnants were successfully recycled in 2022.
25% GHG Target
emissions reduction target
A commitment to reducing greenhouse gas emissions by 25% from 2020 levels by 2025.
- Diversified wood sourcing across geographic regions and partnered with sustainable suppliers.
- Launched eco-friendly product lines using recycled materials.
- Installed solar panels and targeting renewable energy.
15,000 Employees
Global Workforce
The company employs approximately 15,000 individuals globally, reflecting a significant organizational scale.
- Maintains inclusive, safe working environments (stated in 2022 sustainability continuum)
- Attracts and retains diverse top‑shelf talent (stated in 2022 sustainability continuum)
- No published gender breakdown or specific representation targets disclosed
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