General Manager

Description

The General Manager will be responsible for achieving planned growth, profitability, recurring service revenue, and customer retention goals through strong leadership, operational oversight, and team development. This role requires expertise in building automation systems, controls project delivery, service operations, and sales strategy, ensuring all commitments are met efficiently and to the highest standards.

• Ensure compliance with company policies, EEO laws, cybersecurity standards, and safety regulations
• Establish and implement pricing, purchasing, and budgetary policies aligned with controls projects and service work
• Direct sales strategy development, training, and execution to achieve bookings and recurring revenue goals
• Lead, manage, and develop controls engineering, project management, service, and sales teams to meet annual growth, profit, and retention targets
• Develop and execute annual business plans, market penetration strategies, and vertical-specific growth initiatives
• Monitor billing, collections, and cash flow to optimize financial performance
• Manage contract escalation and renewal strategies to maximize customer retention while maintaining profitability
• Foster strong internal collaboration and maintain productive external relationships with customers, vendors, manufacturers, and integration partners
• Provide guidance on field productivity, workforce utilization, scheduling, and resource planning
• Oversee controls project execution and service agreement performance to ensure high-quality, on-time, and cost-effective delivery
• Building automation and controls projects (BAS/BMS)
• Controls service agreements and preventive maintenance programs

Requirements

• Must be eligible to work in the U.S. and able to pass background/drug screening
• Experience with budgeting, pricing, and P&L management
• Minimum 7–10 years of experience in building automation, controls, electrical systems, or related industry leadership roles
• Proven track record in sales strategy, operations management, and team leadership
• Excellent communication, negotiation, and relationship-building skills
• Strong knowledge of building automation systems, controls architectures, and service agreements
• Willingness to travel as needed

Benefits

Compensation: $130 - 150k + Bonuses/Incentives

• Paid time off and holidays
• 401(k) with company match
• Opportunities for advancement and leadership development
• Medical, dental, and vision insurance
• Professional training and certification programs
• Company-provided tools, equipment, and resources to support job performance

Training + Development

Interview process

Visa Sponsorship

Security clearance