Construction Project Manager- Strategic Account Development

Description

• Provide mentorship, support and guidance for the assigned project team
• In doing so, the strategic account PM will aid in additional growth and business opportunities and ensure top service to our customers
• Collaboration with V.P, Directors and Account Managers of Client Services on strategic accounts to provide guidance, process implementation and oversight due to the complexity of these high-profile accounts and projects
• Provide oversight and input on growth and performance for the APM
• Provide project management expertise to single site and multi-site projects that require higher level of detail and communication
• Project Manager, Strategic Accounts will be responsible for managing their own field time and schedule based on Client needs and requirements.
• Coaching and advising PM best practices
• Support projects for large existing and new strategic customers
• Supporting growth of assigned assistant PM
• Supporting ongoing relationships with clientele and customer service department
• Ensures a seamless hand-off to Client Services to drive the Client experience from start to finish
• Cultivating relationships with existing and new high-profile customers
• Project lead responsible for task management and process implementation for all assigned projects

Requirements

• Excellent critical thinking skills: able to use logic and reasoning to identify strengths and weaknesses of alternate solutions, conclusions or approaches to problems
• Demonstrated ability to represent Kastle in a polished and professional manner to customers and the public in person, in writing and via telephone
• Ability to effectively use Microsoft Office Applications, to include Excel, Word, PowerPoint, Microsoft Project and Outlook to facilitate business processes.
• Demonstrated exceptional speaking and active listening skills, conveying information effectively and giving full attention and taking time to understand what others are saying
• 3 or more years’ successful experience managing multiple projects simultaneously consisting of system addition, construction and strategic accounts.
• Demonstrated knowledge of the principles and processes for providing project management support
• Dedicated PM for high profile strategic accounts, portfolios and special projects
• Consistent top performer with the ability to perform detailed work, being careful about detail and being thorough in completing tasks
• Ability to come up with relevant and creative ideas, analyze information and evaluate results to choose the best solution
• Must be able to meet and continue to meet state licensing requirements for security, as well as client background and suitability screening when required to access client’s data and/or site.
• Demonstrated self composure, adaptability, persistence, a high tolerance for stress and unquestionable integrity.
• Demonstrated ability to consistently excel in providing top customer service with knowledge of principles and processes. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction
• Ability to effectively develop goals and plans to prioritize, organize and accomplish those goals
• Ability to travel to Client sites as needed based on Client needs and expectations

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance