5 days ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
London, England, United Kingdom
Hybrid
Your recruiting firm
- Founded with a mission to transform the construction procurement process, Construction Link is pioneering digital solutions to simplify sourcing and supply chain management.
- Specializes in connecting construction projects with suppliers and subcontractors, streamlining communication and procurement.
- With an ever-growing network, supports businesses across a range of sectors, from residential to infrastructure, making construction more efficient and cost-effective.
- Helps businesses source high-quality materials and services, saving both time and money on projects.
- Stands out in the industry for its use of technology to create a more transparent and collaborative environment in construction procurement.
- Focus on digital transformation is helping modernize the construction industry and shape the future of project delivery.
Description
customer onboarding
system configuration
solution design
integration requirements
product owner
platform reliability
The incumbent will drive end‑to‑end onboarding for new C‑Link customers, translate client documentation into system configurations, partner with development and UX teams to deliver scalable onboarding solutions, define integration requirements, and act as Product Owner for the DevOps team to maintain platform performance and reliability.
Requirements
product owner
business analyst
saas
stakeholder management
analytical mindset
system integrations
The product team is expanding and seeks a Product Owner with strong Business Analyst capabilities to own the Professional Services and client onboarding workstream. The role focuses on deeply understanding customer requirements and ensuring new clients are onboarded efficiently, accurately, and successfully, working across a Professional Services/Onboarding team and a DevOps team while collaborating with Sales, Customer Success, and internal delivery groups.
Successful candidates will have proven Product Owner or Business Analyst experience in a SaaS environment, strong skills in analysing document‑heavy requirements, and a track record of working with commercial, customer‑facing, and technical teams. Excellent stakeholder management, clear communication, and an analytical mindset are essential, while experience in construction, legal or contractual documentation, SaaS onboarding, and system integrations are advantageous.
- Proven experience as a Product Owner, Business Analyst, or hybrid PO/BA in a SaaS or technology‑led environment
- Strong experience analysing complex, document‑heavy requirements and translating them into structured system delivery
- Experience working closely with commercial, customer‑facing, and technical teams
- Excellent stakeholder management and communication skills
- Strong analytical mindset with the ability to structure ambiguity into clear plans
- Experience in the construction industry, or working with legal, contractual, or commercial documentation
- Background in companies dealing with contracts, templates, procurement, or compliance‑heavy workflows
- Experience supporting SaaS onboarding or professional services delivery
- Familiarity with system integrations and third‑party platforms
Benefits
C‑Link offers a remote‑first work model with regular meet‑ups, 25 days of annual leave plus public holidays, flexible work‑life balance, team‑building events, auto‑enrolment in the Company NEST pension, and a discretionary performance‑based bonus.
- Remote‑first working with regular company meet‑ups
- 25 days annual leave + public holidays
- Flexible work‑life balance
- Regular team‑building events
- Auto‑enrolment into the Company NEST pension scheme
- Discretionary bonus based on business performance