CPQ (Configure, Price, Quote) Analyst

The CPQ Analyst will have extensive end to end knowledge of the Quote to Cash lifecycle and be the bridge between the Business SME(s) and Technical teams. This role will support with business requirement validation, Functional Testing/QA, and ensuring the solutions we provide are strategic to keep our business running efficiently on our CPQ tools (Salesforce, and Logik.ai).

Bridge between the Business and Technical Teams

• Support the team in cutover tasks and testing to ensure successful implementation of Salesforce, CPQ, Logik solutions.
• Perform requirement gathering and process review sessions.
• Responsible for Regression Testing and QA of all new solutions and enhancements.
• Document current state business process in detailed RACI, RTM and, Flow diagrams.
• Engaged and collaborating with deployment team for documentation and training tasks.
• Provide expert support and engagement with business users during Hypercare period of implementation and beyond.

This is a remote position that can be located in any state in the US with ability to travel occasionally (15%).

• Thorough documentation of testing results and any defects identified.
• Ability to travel (overnight) as required based on business needs up to 15%
• Experience in Make to Order, Make to Stock, Engineer to Order
• Strong understanding of software development lifecycle and system implementation methodologies.
• Salesforce Administrator and Salesforce Business Analyst certifications.
• Capable of creating detail Process documentation and Job Aids to help users understand the recommended process and value of solutions provided by the COE.
• Communication Skills: Excellent verbal and written communication abilities, with a talent for translating complex business scenarios into documentation.
• Technical Expertise: Familiarity with Logik.io, Salesforce/CPQ, CAD Drafting tools.
• 4-year degree in Computer Science, Business Administration
• 3-5 years of business experience in selling processes with an in-depth understanding of the Quote/Lead to Cash process
• Creative and scrappy: willing to think outside the box to achieve goals and get stuff done
• Proven ability to work independently and in a team environment.
• Capable of expertly communicating the current solution (Salesforce, CPQ, Logik) and how business process can be accomplished within our current design.
• Analytical Skills: Detail-oriented with excellent analytical and problem-solving skills.
• Manufacturing Background: Understanding of the complexity involved in the manufacturing quote to cash process.
• Strategic thinker, tactical doer- someone who can think big but isn’t afraid to dig in and do the work
• Strong business relationship management skills.

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

The salary range for this role is $80,000 - $90,000 and is eligible for performance based bonus opportunities.

Cutover & Hypercare Support

• Comprehensive medical, dental and disability benefits programs
• Health and wellness programs
• Group retirement savings program
• Highly competitive base pay