Business Line Manager UMR

Description

• Contribute as an active member of the Australian Customer Center Leadership Team, supporting overall company performance and strategy.
• Promote a culture of continuous learning and innovation within your team.
• Support people development through coaching, performance appraisals, and identifying talent with growth potential.
• Develop and implement strategic market, sales, and growth plans for the UMR business line in alignment with divisional goals.
• Build and maintain trusted relationships with key clients, distributors, and stakeholders within the underground mining sector.
• Deliver strong customer satisfaction through exceptional product support and service excellence.
• Drive continuous improvement and innovation in product offerings, processes, and customer engagement.
• Manage the business line’s financial performance, including P&L accountability, forecasting, receivables, and inventory management.
• Promote and uphold Epiroc’s global values, policies, and standards outlined in The Way We Do Things.
• Encourage open communication, fairness, and respect across all teams.
• Lead, mentor, and empower a high-performing team to achieve business and financial targets.
• Monitor market trends, competitive activity, and emerging technologies to identify new opportunities.
• Collaborate closely with the aftermarket and service teams to expand and strengthen aftermarket business opportunities.
• Drive the use of digital tools and technologies to enhance customer relationships and operational efficiency.

Requirements

• Analytical mindset with the ability to convert data into strategic insights and actions.
• Demonstrated experience in developing and executing successful business strategies.
• Exceptional leadership and communication skills with the ability to lead change through a large and diverse organisation.
• Proven track record in a senior sales, commercial, or business leadership role within the mining or heavy equipment industry.
• High customer focus and ability to build enduring partnerships with internal and external stakeholders.
• Strong financial acumen, with experience managing budgets, P&L, and operational performance.
• Deep understanding of underground mining processes, technologies, and equipment.
• Willingness to travel nationally and internationally as required.
• Bachelor’s degree in Business, Engineering, or a related field (MBA or postgraduate qualification desirable).

Benefits

• Global career pathways and extensive professional development opportunities
• Company-paid Income Protection insurance
• Flexible work options: work from home up to 2 days per week or enjoy a 9-day fortnight
• 12 weeks paid parental leave for both primary and secondary carers

Training + Development

Interview process

Visa Sponsorship

Security clearance