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HVAC Account Coordinator/Operations Coordinator (EMS)
Emcor Facilities Services
Coordinate HVAC maintenance services for designated customer accounts, including administrative support, vendor management, and daily customer communications.
21d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Norristown, PA
Field
Company Size
8,000 Employees
Service Specialisms
Facilities Management
Energy Management
Maintenance Services
HVAC Services
Electrical Services
Mechanical Services
Plumbing Services
Construction Services
Sector Specialisms
Biotech/Healthcare
Commercial/Retail
Education
Entertainment/Hospitality
Financial Services
Public/Government
Technology
Transportation
Role
What you would be doing
safety training
safety program
communications
administrative support
daily reporting
subcontract oversight
- Attend weekly staff meeting and safety training.
- Maintain a strong safety program within EMS Guidelines.
- Maintain proactive and efficient communications with employees, management, contractors, customers.
- Perform administrative support including placing orders, vendor management, scheduling, reporting on, purchase order coordination, and dispatching of work orders.
- Accurately conducts daily/weekly reporting on open work orders for supervisor review.
- Effectively responding to requests for maintenance and repair of facilities to include Heat ventilation & Air Conditioning, Security Components, IT equipment, emergency situations affecting the facilities, etc.
- Communicate with supervisor on the work performed.
- Provide administrative, technical direction, and oversight to subcontracts in completing work assignments.
- Communicate regularly with service providers to get work order updates.
What you bring
heating, ventilation, air conditioning
ms office
facilities maintenance
communication skills
excel proficiency
associate's degree
- 2+ years’ experience in managing service delivery for trades labor specific to Heating, Ventilation, Air Conditioning, and/or Refrigeration is required
- Experience creating, reviewing, and presenting the materials for customer-facing meetings.
- Advanced proficiency MS Windows Applications, including MS Excel and Word and PowerPoint.
- 2+ years’ experience in facilities maintenance, property management and customer service role is required.
- Must be able and willing to work a hybrid schedule which includes working from the office 3 days a week
- Must be able to Type min 50 wpm and have good writing skills.
- Must be proficient at pivot tables, V look ups, filtering data and trimming formulas in Excel
- Must exhibit exemplary written, verbal and interpersonal communication skills.
- Must live commutable distance to the Norristown, PA office
- Associate’s degree or equivalent experience.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- maintain a strong safety program within ems guidelines.
- regular communication with employees, management, contractors, and customers.
Company
Overview
- Provides facilities management solutions with a focus on energy efficiency and sustainability.
- Enhances operational performance through advanced building systems integration.
- Offers specialized services in HVAC, electrical, and mechanical maintenance.
- Serves diverse industries including healthcare, government, and commercial sectors.
- Supports both large-scale projects and ongoing maintenance needs.
- Partners with clients to optimize operations, reduce costs, and improve environmental impact.
- Maintains a diverse portfolio across commercial, industrial, and government installations.
- A relentless focus on safety through a culture of responsibility and accountability.
- A commitment to delivering the highest level of service to customers.
- Continuously exploring new technologies and methods to improve service and efficiency.
- Conducting business with honesty, fairness, and transparency.
- Fostering teamwork and cooperation across all levels of the organization.
- Focusing on operational excellence and ongoing enhancements.
2050
Net-Zero Target
Aiming to achieve net-zero carbon emissions by the year 2050.
- Implementation of energy-efficient technologies in facilities management.
- Commitment to reducing water consumption and waste generation.
- Investing in renewable energy sources and green building certifications.
- Development of energy and resource optimization programs for customers.
- Ongoing tracking and reporting of environmental impact to improve sustainability practices.
- Focused on building a diverse workforce and fostering an inclusive culture.
- Providing equal opportunities for career development and advancement.
- Promoting a respectful and welcoming work environment for all employees.
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