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IT Intern
Smma
Support 200-person design team with Windows desktop, hardware, and software assistance.
9d ago
Entry-level
Internship
Cambridge, MA
Office Full-Time
Company Size
200 Employees
Service Specialisms
Architecture
Engineering
Design
Consulting
Project Management
Construction Management
Sustainability Consulting
Sector Specialisms
No specialisms available
Role
What you would be doing
hardware installation
system configuration
desktop support
tech testing
user support
team management
- Following diagrams and written instructions to repair a fault or set up a system
- Installing and configuring computer hardware, operating systems and applications
- Building successful relationships with end-users
- Talking staff/clients through a series of actions, either in person or over the telephone
- Managing the “Techteam” support group, prioritizing several open cases at one time
- Working continuously on a task until completion (or referral to third parties, if appropriate)
- Providing computer support, including procedural documentation
- Acting as the first responder in our IT team that supports our Windows Hosted Desktops.
- Assist with testing, evaluating and rolling out new technology
What you bring
associate degree
bachelor's
revit
autocad
voip
windows ad
- Associate Degree is preferred
- Working towards a Bachelor's degree in a related field
- Self-motivation, teamwork, strong communication skills, "can-do" attitude, and the ability to multi-task
- VOIP network; MS Teams phones
- Windows AD environment
- Our main applications: Revit 2022, 2023 and 2024, AutoCAD 2024, Adobe CS Cloud suite and the Office 365 family of products.
- Lenovo laptops (Thinkpads) running Windows 10 and Windows 11
- Diagnosing and solving hardware/software faults
- Mentor-protege program
- Lunch-and-Learns with internal and external speakers
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- smma does not offer h-1b visa sponsorship for this position.
Information not given or found
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Company
Overview
Over 60 years
Experience
The firm has been shaping environments since its founding in 1959.
1959
Year Founded
SMMA was established in 1959, laying the foundation for its long-standing reputation in design and planning.
- The firm specializes in architecture, engineering, and planning, delivering comprehensive design solutions.
- SMMA has worked on a diverse range of projects including healthcare facilities, educational campuses, and civic buildings.
- The firm's expertise spans multiple sectors with a focus on innovation and sustainability.
- Known for its ability to adapt to the unique needs of each client, SMMA combines creativity with practical design strategies.
- The firm’s collaborative approach ensures that each project is built on strong partnerships with clients and communities.
- Notable projects include the Massachusetts Institute of Technology (MIT) buildings and healthcare centers across the Northeast.
- Collaboration and teamwork are at the core of everything we do.
- We approach every project with curiosity, creativity, and passion.
- Innovation is key to solving complex challenges.
- We are committed to providing value to clients through exceptional design.
2030
Net-Zero Energy Goal
Aiming to achieve net-zero energy use in all buildings by 2030 through sustainable design practices.
- Committed to environmental responsibility through sustainable design practices.
- Integrates energy-efficient systems and sustainable materials in design projects.
- Reduces carbon footprint through smart design strategies.
- The company is dedicated to creating an inclusive workplace where diverse perspectives are valued.
- The company actively promotes equal opportunity and access for all employees.
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