Description

The Client Support Representative will drive growth in sales and operations while gaining expertise in commercial roofing and construction. The successful candidate is adaptable, reliable, task‑focused, and committed to delivering high‑quality service to internal teams.

• Support Sales and Operations teams while learning about commercial roofing and construction.
• Update billable hours and service notes in third‑party platforms such as Service Channel and Corrigo.
• Assist the sales team with deliverables like lists, reports, and other documentation.
• Communicate effectively with clients, providing excellent customer service.
• Review technician service reports and share action items, repair needs, or contractor referrals.
• Work on ad‑hoc projects under the direction of the Director of Sales.
• Manage daily and time‑sensitive tasks with reliability and attention to detail.

Requirements

The position calls for strong organizational skills, effective communication and presentation abilities, and the capacity to quickly learn and articulate RoofingSource’s service offerings.

• Proficient in Google Suite and related applications with strong organizational and planning abilities.
• Skilled in clear, professional communication and confident in delivering presentations.
• Able to quickly learn and articulate RoofingSource’s services through provided training.
• Company phone, laptop, and tablet as needed.

Benefits

This full‑time role is based at the headquarters, reports to the Sales department, and offers a compensation range of $40,000 to $50,000 per year.

• Medical, dental, and vision insurance.
• Pet insurance.
• Short‑term disability.
• Employer‑matched 401(k).
• Paid holidays and paid time off.
• Health Savings and Flexible Spending Accounts (HSA & FSA).
• Enterprise discounts.

Training + Development

Interview process

Visa Sponsorship

Security clearance