Associate, Product Councils Membership

Description

• Support the planning and execution of the annual Product Council retreat.
• Participate in ULI’s Spring and Fall Meeting activities, including member-facing events and networking.
• Provide logistical support for virtual and in-person events, including registration and onsite coordination.
• Draft and assist with member communications and email campaigns.
• Collaborate with internal teams to align membership strategies.
• Manage membership transactions, including joins, renewals, cancellations, and updates.
• Provide general administrative support to senior staff on special projects.
• Track and analyze membership data to inform decision-making.
• Assist with surveys, outreach campaigns, and member engagement initiatives.
• Maintain accurate membership records and databases.
• Coordinate onboarding of new members, including welcome communications and orientation support.

Requirements

• Excellent communication and customer service skills.
• Knowledge of CRM systems (e.g., NetForum) and survey/reporting platforms.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced, team-oriented environment.
• Experience working in a nonprofit or professional membership organization.
• Familiarity with real estate or urban development sectors.
• Proficiency in Microsoft Office Suite.
• 1–2 years of experience in membership, administrative, or customer-facing roles.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance