Leasing Consultant

Description

As a Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
• Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)
• In conjunction with the rest of the team, plan, organize, and conduct resident events
• Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
• Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents

Requirements

Van Metre Core Values

• Professional demeanor and attitude
• Verbal and written communication skills
• Customer service skills
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
• Bilingual preferred
• Social media skills
• Previous experience in customer service, sales, hospitality, or related fields
• Aptitude for working with people
• Time management and prioritization skills

Benefits

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company
• Weekend work is required
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Salary: $20.00-$21.00 per hour (Pay is commensurate with experience, education, training, and skills)

Training + Development

Interview process

Visa Sponsorship

Security clearance