Lead Product Designer

Description

• Leverage AI tools to expedite ideation, prototyping, research synthesis, and documentation, and continuously look for ways to optimize the design pipeline through experimentation and emerging technologies.
• Conduct or collaborate on mixed-methods user research and translate research insights and behavioral data into clear, actionable, and concrete design directions.
• Lead the end-to-end design process for major enterprise product initiatives, from collaborating on opportunity framing, design scoping, and hands-on concept development to final design handoff and QA.
• Lead discovery workshops and design sprints with cross-disciplinary teams to drive alignment and clarity.
• Collaborate with and actively solicit feedback from product managers and technical stakeholders to prioritize opportunities, align on vision, scope features, and inform roadmap decisions.
• Deliver a wide range of design artifacts, including:
• Work closely with technical stakeholders and domain experts to absorb complex workflows that inform the user experience, and work through the complexity to distill into simpler solutions.
• Apply sound judgment to determine when a solution warrants quick, tactical action (e.g., UI refinements, interaction polish) versus when to invest in deeper research and iterative design cycles—and clearly communicate that rationale to key stakeholders.
• Provide support/guidance for design peers, while striking a balance between providing support when needed and giving IC designers autonomy and empowering them to grow.

Requirements

• Hi-fidelity mockups and design specs
• User flows, journey maps, storyboards,and diagrams to model workflows and key handoff points.
• Familiarity with working across diverse data formats (e.g., GIS, CAD, databases, raster, JSON, XML, REST APIs/web/cloud services)
• Please note that employment is contingent upon the successful completion of reference checks and background checks, including a Canadian criminal background check.
• Location: This role can be based anywhere in Canada (excluding Quebec) as a fully remote position. For candidates located in the Vancouver, BC Lower Mainland, there is flexibility to work remote, hybrid, or onsite at our Surrey headquarters.
• 5+ years of UX/product design experience with a strong portfolio of enterprise, B2B or technical product work.
• Bonus: Familiarity with query languages (like SQL) or scripting (Python) to empathize with technical users.
• Low-fidelity sketches, wireframes, or rapid prototypes to collaboratively explore ideas and discuss tradeoffs.
• Confident communicator able to clearly articulate design decisions and trade-offs to technical teams and senior leadership.
• Comfortable engaging in technical conversations and synthesizing technical information and incorporating it into human-centered designs. Ideally you bring some technical knowledge such as:
• Diagrams to identity and address edge cases for highly technical workflows
• Ability to interpret workflows that involve databases, APIs, or automation, and translate them into intuitive product experiences.
• Experience with desktop-native apps, especially in performance-sensitive or data-rich environments.
• Experience designing complex workflows or tools for developers, analysts, data engineers, or other technical users.
• An understanding of ETL concepts and data integration processes, even at a high level, to better design for user goals and constraints

Benefits

• A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
• Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
• Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
• The salary range represents our reasonable expectation of pay for this role. We may offer compensation outside this range based on the selected candidate's qualifications, experience, and unique circumstances related to the position.
• Annual Base Salary: $110,300 - $125,700 CAD + Profit Sharing Bonus eligibility
• Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
• Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
• Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
• An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!
• Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
• Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.

Training + Development

Interview process

Visa Sponsorship

Security clearance