Call Center Representative

Description

• Deliver scripted pitch to homeowners
• Adjust pitch to meet specific homeowner needs
• Handle homeowner questions and objections
• Collect homeowner names, addresses, phone numbers, etc.
• Receive appointments over the telephone
• Enter appointment details into the computer system
• Record conversation details and homeowner information
• Confirm appointments with canvassers or sales representatives
• Schedule appointments for reps to meet prospective homeowners
• Perform quality control on phone calls
• Answer inbound calls from homeowners responding to ads
• Follow up with homeowners after initial contact
• Update lead information and maintain reports

Requirements

Customer service skills are essential; the representative will contact homeowners by telephone, set up qualified appointments for free consultations, and handle confirmations, rescheduling, cold calls, and follow‑ups. They will also input lead information, update reports, and answer inbound calls generated by advertisements.

• Knowledge of sales and marketing principles and strategies
• Relevant experience in telemarketing, sales, marketing, or promotions
• Proficiency with relevant computer applications
• Strong communication and information‑gathering skills
• Persuasive and adaptable
• Initiative, tenacity, resilience, and stress tolerance
• High energy level and self‑motivation

Benefits

With more than 25 years in business, Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. The company offers custom bath remodeling that enriches the lives of homeowners with attractive, durable, and maintenance‑free bathrooms.

Luxury Bath / Mobility Remodelers is seeking a Super Star telemarketer for the Port Huron, MI market and surrounding areas. The role is full‑time, on‑site in the call center, with morning and evening shifts available, and offers the chance to earn a substantial income while helping homeowners improve their homes.

• Product knowledge provided through training
• Access to industry‑leading training
• Advancement opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance