System Administrator 1 - Annapolis Junction, MD
M.C. Dean, Inc.
Provide Tier 1 IT helpdesk, security system support, and Windows admin tasks.
2 days ago ago
$72,320 - $108,480
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Annapolis, MD
Onsite
Company Size
7,000 Employees
Service Specialisms
Systems Integration
Design‑Build
Engineering
Critical Power
Life Safety
Telecommunications
Electronic Security
Automation & Controls
Sector Specialisms
Commercial
Healthcare
Industrial
Energy
Infrastructure
Institutional
Electrical
Design and Engineering
Role
What you would be doing
system monitoring
desktop support
os management
patch management
ticketing
security hardening
- Monitor Enterprise system status for problems such as network outages and or degraded services; provide initial troubleshoot notify proper Sr. Level administrators when required.
- Support desktop hardware and operating system set-up, imaging software loading, and antivirus updates.
- Contribute to technical documentation such as standard operating procedures (SOP) and as builds for both technical and non-technical audiences.
- Perform all duties under direct supervision.
- Support configuration and management of Windows operating systems and install/load operating system software.
- Stay current with technological developments and make recommendations for ways to take advantage of new and emerging technology.
- Provide assistance to end users in accessing and using IT systems.
- Support installation, configuration, and maintenance of 3rd party applications.
- Support execution of IAVA updates and patching to ensure compliance with Information Assurance (IA) standards.
- Apply general rules to specific problems to produce answers that make sense.
- Utilize technology-based problem tracking system (i.e., ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support.
- Identify and understand the speech of another person.
- Performs root cause analysis on significant issues at appropriate level of support.
- Reach by extending hands or arms in any direction.
- Support preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks.
- Support application of Security Technical Implementation Guides (STIGs) to Windows based operating systems (servers and workstations).
- Support daily operations to include monitoring and reviewing system logs.
- Answer Help desk phone calls; triage initial phone calls providing support and determine when escalation is required.
What you bring
hs diploma
6+ years
iat level ii
windows patching
networking
ms office
- Requires reliable attendance at customer site during work hours required by customer.
- Demonstrated background working with multidisciplinary teams.
- Listen to and understand information and ideas presented through spoken words and sentences.
- Communicate information and ideas in speaking so others will understand.
- Demonstrated time management and organization skills to meet deadlines and quality objectives.
- Open and transparent communication with senior leadership as well as local office management.
- HS Diploma or Equivalent and 6+ Years of progressive experience
- Requires minimum of IAT Level II certification (e.g., Security+).
- Demonstrated understanding of Windows patching and vulnerability remediation.
- Basic knowledge of large-scale networking, VLANS and routing.
- Able to use MS Excel, Word, Visio, and PowerPoint.
- Associates Degree and 4+ Years of progressive experience or
- Read and understand information and ideas presented in writing.
- Requires some system administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
- Requires the ability to work flexible shifts that include nights, weekends and holidays as needed.
- Exposure to computer screens for an extended period of time.
- Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
- 401k Retirement Plan
- Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
- Medical, dental, vision, life, and disability insurance
- Tuition reimbursement
- Paid maternity leave
- A competitive salary
- An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
- Paid time off
- Military Reserve pay offset
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- security investigation required; active dod ts/sci clearance with polygraph and u.s. citizenship needed.
Company
Overview
Founded 1949
Year Established
The company was established in 1949 and has since evolved into a leader in cyber‑physical integration.
Revenue: $1B
Annual Revenue
The company generates around $1 billion in annual revenue through large-scale projects.
- Evolved from traditional electrical contracting to pioneering cyber‑physical integration.
- Crafts complex systems for data centers, hospitals, government, and industrial plants.
- Specializes in Infrastructure and Energy sectors, delivering resilient, integrated systems.
- Typical work spans power delivery, automation, security, telecom, life‑safety, AV, and IT systems.
- Supports clients with systems integration expertise across more than 30 offices globally.
- Notable projects include mission-critical facilities requiring 24/7 uptime and advanced cyber‑physical innovation.
- We strive to create an environment where people feel they belong, and their contributions are valued.
- We are committed to delivering exceptional service and solving our clients’ most complex challenges.
- We embrace the values of integrity, innovation, and excellence in all aspects of our business.
- Safety is our top priority, and we maintain a safety-first culture to ensure the wellbeing of our employees, clients, and the communities we serve.
- We believe in continuous improvement and invest in the development of our people to stay ahead of the curve.
2050 Target
Sustainability Goal
Setting an ambitious goal to achieve net zero by the year 2050.
- Committed to sustainable practices across all operations, focusing on energy efficiency, waste reduction, and sustainable sourcing.
- Designs and implements systems to help clients meet sustainability goals through smarter, more efficient infrastructure solutions.
- Uses renewable energy sources and employs energy-saving technologies to reduce environmental footprint.
- Dedicated to fostering an inclusive environment where every individual is empowered and their contributions are recognized.
- Supports programs and initiatives to increase the representation of women and minorities in the engineering and construction fields.
- Tracked and reported on gender diversity and other diversity metrics to ensure continued progress in inclusivity efforts.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio