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Resident Services Manager
West Shore
24d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Kannapolis, NC
Onsite
Company Size
500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Multifamily Residential
Real Estate Investment
Property Acquisition
Property Management
Role
What you would be doing
residents events
kingsley platform
community building
social media management
lease resolution
issue logging
- Coordinate all resident events. Minimum of one event per month
- Prepare and deliver move in and renewal gifts
- Greet, tour and lease to prospects as well as respond to any leads that come in. COMPETENCIES:
- Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention
- Manage Kingsley platform and address any resident concerns within 24 hours
- Prepare and maintain log of resident issues and services provided
- Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property
- Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution
- Assist residents with resolution of lease violations under the direct supervision of the Property Manager
What you bring
flexibility
interpersonal
communication
workload management
- Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency
- Strong interpersonal, communication, organization, writing and computer skills
- Acquire a broad knowledge of the community and the surrounding area
- Flexibility and ability to manage a complex workload in varied work environments
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
30 Years
Experience in Major Initiatives
The company has a long track record of delivering impactful projects, particularly in energy and water resources sectors.
- Specializes in complex infrastructure, energy, and industrial projects for both public and private sector clients.
- Recognized for innovation in renewable energy and sustainable infrastructure solutions.
- Able to manage large-scale, multi-faceted projects across several regions.
- Committed to careful planning and precise execution of high-stakes projects.
- Provides full-service engineering, project management, and construction solutions.
- We value innovation and strive to drive exceptional results for our clients.
- We foster a culture of collaboration, teamwork, and trust, enabling us to deliver successful outcomes.
- Integrity is at the heart of everything we do, ensuring transparency and accountability in all our actions.
- We prioritize excellence, continuously seeking ways to improve and provide high-quality solutions.
- Our commitment to client success drives us to consistently meet and exceed expectations.
Net-Zero by 2035
Carbon Neutrality Goal
Committed to achieving net-zero emissions by 2035, focusing on reducing carbon footprint through sustainable operations and product offerings.
- Focused on reducing carbon footprint through sustainable practices in operations and product offerings.
- Optimizing energy use and reducing waste in all facilities.
- Advancing sustainability within the supply chain and encouraging partners to adopt similar practices.
- Continually tracking and reporting progress toward sustainability goals with transparent metrics.
- Dedicated to fostering a diverse and inclusive workplace where all employees feel valued and respected.
- Implements policies to ensure equal opportunities for all employees, regardless of gender, background, or identity.
- Data-driven diversity goals are tracked to measure the progress of inclusive hiring and employee development.
- Promotes gender equity through leadership training and mentorship programs targeted at empowering women within the organization.
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