Your primary responsibility is to develop any new accounts added to your portfolio, support our Business Development team during mobilisation, retain existing accounts by creating opportunities and strategies, and enhance your portfolio accounts and wider business opportunities by working with regional resources.
To maintain customer touch plans that facilitate the strategic alignment of all service delivery and management functions, including “top-to-top” senior management/sector leadership teams.
Responsible for a portfolio of client accounts situated from Newhaven to Bristol
Ensure debt levels are managed within each account's commercial terms and support with any invoice disputes.
Take ownership of the business relationship with the customer, building relationships with senior-level customers & Veolia stakeholders.
Interaction with key stakeholders to manage and deliver business innovation, best practices and strategic value projects across all relevant customer accounts and portfolios.
To develop sector-specific knowledge and become the sector expert in terms of industry trends, commercial outlook, future market trends and customer business objectives.
Take overall responsibility for the generation and growth of Revenue and Net Revenue across defined Strategic Accounts.
To work with account managers to produce individual Account Management Plans for each aspect of the client, giving full visibility of all account details to relevant personnel.
Complete internal contract review meetings at the internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations.
To own the renewal process of accounts, delivering a value proposition to customers covering financial, operations and CSR improvement, whilst also maintaining and improving the net revenue of services to Veolia.
Requirements
influencing
negotiation
solution delivery
analytical
strategic insight
stakeholder influence
Demonstrable influencing and negotiation skills.
Ability to drive solutions from concept to delivery.
Exceptional analytical skills, identifying challenges and trends to provide long-term strategic insights.
Proven experience of driving and influencing senior-level stakeholders
Benefits
Salary: £40K - £50K, +bonus, company car/cash allowance, private medical cover and pension
Eligible for an annual performance bonus
One paid day's leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential
Private medical cover
Access to our company pension scheme
Option to choose from a company car or a car allowance
25 days of annual leave
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
A leader in environmental solutions, Veolia UK has been transforming waste and water management.
The company provides a comprehensive range of services from waste collection and recycling to water treatment and energy generation.
With a strong commitment to sustainability, Veolia UK works with businesses and local authorities to deliver innovative, eco-friendly solutions.
It serves various sectors, including commercial, industrial, residential, and municipal, ensuring efficient resource management and reduced environmental footprint.
Veolia UK's services extend beyond the UK, making it a major player in global environmental management, focusing on circular economy practices.
The company is also involved in renewable energy projects, including waste-to-energy plants and energy-from-waste technologies.
Through technological advancements, Veolia UK continues to optimize resource efficiency and develop new systems for waste reduction and water purification.
Culture + Values
Community Spirit
Customer Focus
Innovation
Respect
Responsibility
Environment + Sustainability
79 Million
Water Users Served
Number of people supplied with drinking water (group-wide, 2021).
61 Million
Wastewater Users
Number of people provided with wastewater service (group-wide, 2021).
48 Million MWh
Energy Produced
Amount of energy generated (group-wide, 2021).
48 Million MT
Waste Treated
Volume of waste treated (group-wide, 2021).
Focused on carbon reduction through four pillars: preserving natural resources, protecting biodiversity, combating climate change and decreasing pollution
Strategy includes manufacturing greener products, generating low‑and zero‑carbon energy, and closing the loop by reusing materials
Ambition to become the benchmark company of ecological transformation
Inclusion & Diversity
230+ trained
Mental Health First-Aiders
Over 230 colleagues have been trained as mental health first-aiders across the business.
80+ colleagues
Pride Participants
Over 80 colleagues participated in London and Brighton Pride events.
2023 Launched
Inclusion Strategy
Initiated the 'Five by 2025' inclusion strategy targeting leadership accountability, talent progression, training, and an inclusive environment.
Site visits by trained medical professionals to encourage colleague health and wellbeing
Employee Resource Group conducts listening sessions and acts on colleague feedback
Recognised as a Disability Confident Employer and partnered with the Business Disability Forum
Held the Mental Health at Work commitment and signed the Armed Forces Covenant