Description
installation planning
process optimization
project coordination
kpi monitoring
resource allocation
compliance oversight
This role carries full accountability for installation execution, team development, and strategic initiatives that drive revenue growth across installation projects with internal teams, while ensuring each installation crew operates efficiently, profitably with KOMPAN standards and safety focus.
This role combines hands-on technical expertise with strategic oversight, ensuring high-quality installations that align with company goals and customer expectations.
For more than 50 years, KOMPAN has researched, designed, and built innovative and imaginative commercial playground equipment and outdoor fitness sites that captivate all ages and abilities.
Reporting to the Vice President of Operations, the Manager, Internal Installation is responsible for leading KOMPAN’s team of internal installation crews, which oversee the installation of playground and fitness equipment across North America.
- Ensure quality site assessments and installation planning in partnership with business unit leaders, providing technical guidance and support.
- Ensure internal teams are fully utilized and that booking optimizes operational needs.
- Develop and execute the long-term strategy for internal installations, aligning with company objectives and growth plans.
- Identify opportunities for process optimization and implement best practices across installation workflows (internal teams).
- Collaborate with cross-functional teams (Engineering, Sales, Operations, and Customer Care) to ensure seamless project delivery.
- Develop and maintain documentation, SOPs, and training materials for installation procedures.
- Facilitate communication and coordination among internal teams and internal vendors to minimize roadblocks and maintain alignment on project goals and timelines. Act as a neutral escalation point to resolve project-related challenges.
- Develop and implement operational strategies that drive revenue growth, improve efficiency, and ensure job profitability.
- Support Project Managers and business unit stakeholders in resolving complex installation challenges, leveraging matrixed relationships to escalate and address issues effectively.
- Monitor project performance using standardized KPIs, driving quality assurance, financial stewardship, customer satisfaction, and continuous improvement through collaborative review and feedback loops.
- Oversee the prioritization and allocation of resources across multiple installation projects to maximize business impact, ensuring alignment with strategic objectives, proper staffing, and adherence to scope, budget, and schedule.
- Ensure cross-functional installation coordination is effective by collaborating with internal teams and internal business units, ensuring alignment with project timelines, budgets, and quality standards.
- Monitor performance metrics and industry trends to form strategic decisions and improve operational efficiency.
- Promote compliance with safety regulations, engineering protocols, and customer specifications through shared oversight and influence across business units.
