Leasing Specialist

Description

• Report to the Office/Community daily to adhere to schedule that include weekends and holidays.
• Monitor expiring lease agreements and renewals, and work towards renewal.
• Assist and respond in listening and visiting with residents (residents and/or homeowners) to ascertain requests, comments, and complaints; resolve when able or refer to property manager.
• Provide community tours, show available homes, highlight amenities and lease homes.
• Lift or move items up to 25 pounds.
• Qualify applicants using our Rental Qualifying Criteria and obtain the required information to process applications.
• Educate new residents on community specific rules and/or policies, HOA guidelines, and how to use their new home.
• Create marketing strategies including lease specials and/or pricing modifications based on market surveys to stay competitive.
• Complete paperwork for homeowner/tenant complaints, property incident reports as needed.
• Recruit prospective residents and facilitate rental transactions.
• Write and distribute tenant notices, promotional flyers, community event information.
• Help to enforce the community policies and HOA guidelines.
• Follow-up on prospects unable to close (i.e., phone calls, thank you notes, and e-mails) attempt to close sale again or refer to a sister property.
• Complete lead detail reports, customer information cards, and market surveys
• Facilitate move-ins by secure all necessary documents ex. lease agreement, addendums, proper documentation, and ensure home is ready by agreed date using the Leasing Specialist Checklist
• Assist in placing, removing, and updating all banners, balloons, bandit signs, and flags around the property and other locations where outward marketing is performed.

Requirements

• High School Diploma or equivalent required; some college preferred.
• At least one year of sales, retail or leasing experience is a plus.
• Ability to sit or stand for long periods of time.
• Ability to move around work environment including stairs and construction sites.
• Property Management Software (PMS) experience is a plus.
• Ability to access, input, and retrieve information from a computer and/or electronic device.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance