General Manager Consumer Technology

Through thoughtful analysis and storytelling, you will help internal and external stakeholders from executive teams to everyday Australians, understand the implications of these technologies on connectivity and in-home experiences. Your work will directly inform strategic decisions across sales, media, communications, and education, ensuring nbn remains at the forefront of consumer technology.

As the General Manager Consumer Technology, you will lead the charge in shaping how nbn understands and responds to the evolving behaviours of Australians online. Reporting to the Chief Technology Officer, this role is central to identifying and championing emerging consumer trends, translating global shifts in technology into meaningful insights for our network and our customers. You will be the voice of nbn’s network in the public domain, crafting engaging narratives that bring clarity to complex innovations such as AI, AR/VR, wearables, and IoT.

Your background may include journalism or social media, and you’re energised by the opportunity to act as an evangelist for the future of consumer connectivity. You’re not here to be the most technical person in the room—you’re here to inspire, inform, and lead with insight and empathy. This role is open to the right candidate who shares our excitement for technology’s impact on everyday life.

To be eligible for this role, you must have full working rights in Australia.

You are a curious and purpose-driven leader with a deep understanding of consumer technology and a passion for making the future feel accessible. With proven experience in technology-focused roles, you bring a strong grasp of both the Australian and global tech landscape. You thrive in collaborative environments and are confident engaging with executive stakeholders, distilling complex ideas into clear, compelling messages. Whether through public speaking, media engagement, or internal briefings, you know how to tell stories that resonate.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Life at nbn

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