Site Technology Specialist

Description

• Supporting the development of structured training materials and documentation for SMT digital solutions
• Acting as a technical expert for site-based technology, supporting both SMT colleagues and customers
• Providing clear, detailed reports on site assessments, technical findings, and opportunities for optimisation
• Maintaining strong relationships with customers and internal stakeholders through regular updates and proactive communication
• Collaborating with Product Development, Sales, and Service teams to identify training needs and deliver targeted technical support
• Delivering engaging, hands-on training — both virtually and on-site — to ensure customers and colleagues can fully utilise SMT technologies
• Upholding SMT GB's high standards of safety, quality, and environmental responsibility at all times
• Carrying out site visits to install, configure, and troubleshoot machine control and digital solutions
• Providing technical insight to Sales Support and Product Development, assisting with product trials, upgrades, and feedback on new technologies

Requirements

• Experience operating drones or manipulating digital site models
• Excellent communication and presentation skills, with confidence in delivering technical training
• Experience with installation, fault-finding, and troubleshooting of machine control systems and related equipment
• Experience delivering technical or customer-focused training
• Proficiency in Microsoft Office and willingness to embrace new digital systems and tools
• Knowledge of land survey tools, GNSS systems, or other digital measurement equipment
• Knowledge of construction industry workflows and site operations
• Ability to collaborate effectively across departments and build long-term customer relationships
• Formal engineering qualification or GVC multirotor certification
• Full UK driving licence and willingness to travel within the UK and Europe
• A systematic, organised approach to problem-solving and workload management
• Strong knowledge of site-based technology platforms and machine control solutions
• Commercial awareness and understanding of aftermarket services and customer needs

Benefits

• Discounts Platform - Save on groceries, holidays, shopping and more
• Enhanced Sick Pay - Extra support when you're unwell, meaning you can rest a little easier while you recover
• IVF Support - Paid time off for treatment and appointments
• Retirement Support - Enjoy bonuses and phasedown days when its time to retire
• Health Cash Plan - Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade
• That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits
• 24/7 GP Service - Private GP access anytime
• Pension - We match your contributions up to 5%
• Car Leasing - Salary sacrifice schemes through Tusker or Octopus
• Cycle to Work - Save on a new bike and accessories
• Family Leave - Enhanced maternity, paternity and adoption leave
• Free Physio Access - Speak to a physio by phone or video

Training + Development

Interview process

Visa Sponsorship

Security clearance