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Gas Repair Engineer - Dudley
Homeserve Uk
Gas Repair Engineer responsible for maintaining and repairing gas appliances and central heating systems in customers' homes, providing excellent customer service and helping to enhance the company's reputation.
15d ago
£44,900 - £44,900
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
England, United Kingdom
Field
Company Size
10,000 Employees
Service Specialisms
Plumbing services
Heating services
Electrical services
Drainage services
Gas services
Home repairs
Boiler installations
Boiler servicing
Sector Specialisms
Plumbing
Drainage
Electrics
Heating
HVAC
Kitchen fitting
Carpet cleaning
Garden design
Role
What you would be doing
team meetings
manager reviews
- Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
What you bring
problem-solving
customer service
company tools
ccn1
cenwat1
htr1
- Keen eye for detail and problem-solving skills
- Excellent customer service
- Use of company tools, uniform and PPE
- CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
- Full UK Driving Licence with no more than 6 penalty points
- Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work
- Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
- Company van with fuel card
- Learning and development opportunities
- Employee assistance programme looking out for you and your family
- Salary - £44,900. Plus a £1500 guaranteed bonus in your first year
- Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
- Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
- Seasonal hours (shorter hours in the summer with the same pay)
- Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer
- Fantastic pension scheme including Income Protection Cover
- Free HomeServe Cover 8 policy
- 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
- Additional paid overtime
Information not given or found
Interview process
- open book gas theory paper
- in-person interview
Information not given or found
Security clearance- ccn1, cenwat1, htr1 & ckr1 certificates
Company
Overview
850,000 annually
Jobs Handled
The UK arm handles over 850,000 jobs per year, supported by a nationwide network of qualified Home Experts.
2023
Acquisition Year
The company was acquired by infrastructure investor Brookfield in 2023, marking a significant expansion phase.
- Born in Walsall in 1993 as a plumbing emergency service, it has evolved into a global home‑assistance provider.
- Today it partners with utilities and insurers to offer 24/7 cover—from leak repairs and boiler breakdowns to drain unclogs and electrical faults.
- It expanded across Europe, North America and Japan.
- Frequently working through long‑term utility and insurer partnerships, it installs and maintains HVAC systems and emerging energy tech.
- Unusual fact: it was the subject of a BBC series ‘Disaster Masters’, documenting its emergency disaster-response work.
- Dare to care
- Do the right thing
- Own it
- Always improve
- Win together, trust each other
- CustomerFirst
42% reduction
Scope 1 & 2 Emissions Target
The target is set for FY2030, with a baseline of FY2020.
29,000 tonnes CO₂e
Global Emissions (2023)
This includes Scope 1: 20,985 t, Scope 2: 3,960 t, and Scope 3: 1,261 t.
38% reduction
Scope 1 & 2 Targets (2031)
The target is set with a base year of 2022.
11.1% reduction
Scope 3 Emissions Target
This target is set for FY2031, building on the base year of FY2022.
- Energy efficiency measures implemented, e.g., LED lighting and automatic light sensors in facilities
- Fleet transition to electric vehicles underway
- Commitment for all offices to procure renewable electricity by 2030
- Group Environment Policy approved by Board in FY2021
96% Fair Treatment
Employee Feedback
96% of employees feel they are treated fairly regardless of race and gender.
94% Welcoming Environment
Employee Perception
94% of employees feel they are made to feel welcome at work.
34% UK Workforce
Employee Demographics
34% of the global workforce is based in the UK, supported by inclusive networks.
- Signed up to Race at Work Charter; registered to TIDE benchmark; recognised as Disability Confident Committed employer
- Disability, LGBT+, Multicultural and Gender networks active and driving practical workplace changes
- UK gender pay report available (site reference)
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