Customer Service Representative at Mission Restoration in Mesa, AZ | Kablio

Mission Restoration

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Customer Service Representative

Mission Restoration

Premier Arizona roofer and restoration specialist delivering tailored inspections, installations, and aftercare.

Bilingual CS rep handling calls, emails, chats, and data entry.

19 days ago ago

Junior (1-3 years)

Full Time

Mesa, AZ

Office Full-Time

Company Size

201 Employees

Service Specialisms

Roofing services

Comprehensive inspection

Tailored roofing solutions

Seamless installation

Warranty & aftercare

Storm damage restoration

Insurance claim assistance

Sector Specialisms

Residential

Commercial

Industrial

Buildings

Infrastructure

Role

Description

customer support

product info

data entry

task execution

internal collaboration

Communicate with customers via phone, email and chat.
Provide knowledgeable answers to questions about product, pricing and availability.
Data entry in various platforms.
Executing daily tasks.
Work with internal departments to meet customer's needs.

Requirements

1-3 years

communication

multitasking

bilingual

problem solving

Our ideal candidate loves talking to people and proactively solving issues. Construction or insurance billing background is a plus.

Bilingual applicants only.

At least 1 - 3 years of relevant work experience.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Bilingual: English (fluent) & Spanish (fluent)

Benefits

Dental & Vision Insurance
Paid Time Off
Health Insurance (medical, prescriptions, preventive care)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

No. 104

Inc. Southwest Regionals Rank

Recognized for outstanding performance and growth in the Southwest region.

$10M–$50M

Annual Revenue Range

Reflects steady growth fueled by high-quality execution and customer trust.

600+

Active Projects

Demonstrates the company's capability to handle a large volume of restoration and roofing projects efficiently.

300+

Total Workers

Showcases the extensive team supporting the company's expansion and project management across multiple markets.

Headed by Tyler Jack, the firm earned an A+ BBB rating and was recognized on Inc.’s 2023 Southwest Regionals list.
Specializing in insurance-funded roofing and flood/fire restoration, it partners with homeowners and insurers to simplify complex claims.
From Phoenix to Flagstaff and Prescott, its certified inspectors deploy advanced tools for thorough assessments in diverse climates.
Typical projects include residential roof replacements, hail and storm damage repair, and full-scale restoration after fire or water damage.
Its business model blends tailored solutions, seamless installations, and robust aftercare—complete with warranties and customer support.
Unusually, the company tackles both traditional roofing and emergency restoration (flood, fire), leveraging techniques like Xactimate® estimations.
With a vision to redefine roofing and restoration with unmatched craftsmanship, it is actively expanding beyond Arizona into new U.S. markets.

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Inc. Regionals 2023: Southwest profile

Mission Restoration Reviews on BestCompany

Mission Restoration BBB Profile & Reviews