BT Business Partner

The BT Business Partner will facilitate the relationship between the business areas and the business technology function by providing high value consultative services to guide the understanding, simplification and automation to address business challenges and opportunities. The role will facilitate, lead, and drive the analysis and planning of initiatives to achieve company objectives thru the effective use of technology. They also communicate priorities, decisions and relevant information regarding business technology services, requests, projects and initiatives. The ideal candidate would be: proficient in the use of a PC, Microsoft Office Suite, Visio, and other productivity and communication applications, able to easily build collaboration within and across departmental and company boundaries, an effective situation leader in a variety of situations and levels, able to plan, prioritize and organize work effectively, able to balance multiple demands and projects simultaneously, able to analyze business processes, technology solutions and vendor proposals, and have strong verbal, written, presentation, and negotiation skills. Scope of effort will mainly be at operational leadership level and occasionally with executive level.

• Represents business technology department process, roles, procedures to business groups.
• Builds a trusted relationship with multiple groups and levels throughout the company.
• Manages stakeholder expectations and satisfaction with projects and services.
• Develops and facilitates the definition of project approach, scope, plan, technology, risks, cost vs. benefits, and resources.
• Supports reporting and recap of services and projects on regular basis.
• Leads the analysis and feasibility of improvement opportunities.
• Facilitates and leads sessions to understand, simplify, improve and automate business processes.
• Represents business unit needs and priorities as well as departmental priorities, services, processes, procedures and roles.
• Investigates, resolves and escalates business problems related to technology utilization.
• Facilitates company cross-functional discussion to identify common needs and utilization of common solutions.
• Provides advisory role on escalated issues, priority of initiatives and projects.
• Transitions plans through project charters to a project team, follow through on monitoring and advising with project sponsor and project manager and other stakeholders.
• Coaches and transfers subject matter knowledge to business and technology staff.
• Conducts data gathering and analysis to understand requirements.
• Generates communication, process and educational plans.
• Assists in the business process redesign and documentation for new technology.
• Facilitates input from business and technology perspectives to jointly create recommendations in support of the business tactics, initiatives and strategies.
• Coordinates or leads the Project Portfolio management process to ensure resources are allocated appropriately and projects are completed timely.

Education: Bachelor's Degree (or higher)

Experience: Equivalent experience and training or a minimum of 5 years of experience in IT, business analysis, functional (e.g. Supply Chain, Sales, Marketing, Manufacturing, etc.) and/or project management with medium sized projects in dynamic organizations.

Travel: 15%

Communication, support and coaching

• Communicates, understands and anticipates business area needs and opportunities.
• Understands department services offering and priorities.