Senior Area Facilities Manager

Description

The Senior Area Facilities Manager will support the Technical Services Lead in the creation, monitoring and advancement of key facilities related policies and company Health & Safety Arrangements. Being actively involved in the population of site documentation and acting as a liaison between sites, contractors and the Technical Services Lead on key issues, the role will be key to improving service delivery to our building teams and members.

In addition to the above the role will involve some levels of basic administrative tasks, as well as assistance with some ad-hoc project-based works on the portfolios various building services upgrades

The Senior Area Facilities Manager will lead our company energy management plan, working with both internal and external stakeholders to deliver tangible results on both energy and carbon reductions.

Additionally, the role will also encompass the management of our departmental capital expenditure planning to ensure we are investing in the right areas to improve the estate and drive down issue resolution. A key component of the roles will be to conduct various building surveys and audits to ensure site and contractor compliance with government legislation and Fora FM standards.

• Manage, develop and support Area Facilities Managers.
• Coordinate and oversee capital projects, ensuring alignment with company objectives and timelines.
• Support on management of key enterprise locations and issue resolution, support operations with regular updates and key client communications.
• Develop relationships with key contacts within third party contractors.
• Take ownership of the master capital tracker to monitor project progress, budget adherence, and resource allocation.
• Take risk assessment actions from FM portal into FORA action plan template and distribute to correct stakeholders.
• Undertake quality assurance across the portfolio.
• Ensure RA actions are closed out and keep FM portal up to date.
• Collaborate with cross-functional teams to ensure seamless execution of capital initiatives.
• Monitor, track and escalate SLA performance on key contracts and critical reactive works.
• Liaise with helpdesk on outstanding issues and quoted works when required.
• Develop auditing framework for main service delivery contracts to proactively manage performance.
• Liaising between sites teams and third-party contractors on key issues across the portfolio.
• Maintaining good all-round knowledge and experience of Facilities Management including quality management, legal compliance, environment policies and general duty of care
• Contract management of smaller contracts (Lifts, P&D, Life safety).
• Monitor energy consumption across sites, identify areas of improvement, and recommend cost-saving measures.
• Lead the company's energy management initiatives with a focus on driving down operational costs.
• Develop and implement energy efficiency strategies to optimise resource usage and minimise environmental impact.
• Manage large scale reactive works and items that have or are going to exceed SLA through to completion.
• Support the Technical Services Lead in managing all technical services contracts and delivery of planned and reactive across the estate.

Requirements

• Previous experience in managing outsourced subcontractors.
• Excellent written and verbal communication skills
• RICS qualified or equivalent is desirable
• Knowledge of mechanical and electrical contract management
• At least 2 years experience in an area facilities manager role or similar
• Technical mindset.
• Proficient with Microsoft Office and Excel
• Other relevant professional qualifications are desirable
• Confident working independently and as part of a team
• Customer service experience desirable

Benefits

As a trusted workspace provider for teams of all sizes, from established brands to new ventures, our uniquely designed, flexible office spaces come with a range of exceptional on-site amenities and a dedicated Member Experience team to take care of all the day-to-day details. Ocado, The British Fashion Council and Pangaia are just some of the businesses who call a Fora workspace home.

At Fora, we're fuelled by a desire to enhance the way people work. We're here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a like minded community of members and a re-energising wellness experience, Fora takes the grind out of daily work-life, so members can focus on what's important - working productively, healthily and happily.

• Hybrid working - 4 Days in the office and 1 day WFA weekly
• 28 days annual leave
• Season Ticket Loan
• Birthday Leave
• Cycle to Work Scheme
• 2 weeks work from anywhere
• Annual leave purchase scheme
• Paid Volunteering Days
• Restore at Fora - Take control of your well-being at work with access to open gym sessions and Free access to monthly classes.
• Life Assurance
• 25% Discount at Fora Cafes
• 5% Pension scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance