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Breakfast Attendant
Highgate
Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Providing exceptional service to guests in a hotel's complimentary breakfast area
18d ago
Junior (1-3 years)
Full Time
Salem, OR
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
greeting guests
service stock
menu quality
specialty drinks
cleaning tasks
closing procedures
Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
Communicate with all departments regarding in house VIPs
Perform any other duties or attend meetings as requested by management
Ensure quality control of menus with regard to cleanliness and appearance
Perform opening and closing procedures and side work duties according to station rotation assignment
Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
Greet and seat guests at appropriate tables in a timely manner
Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
Carry out cashiering functions in closing checks and end of shift paperwork
Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel
What you bring
high school diploma
food handlers card
attention to detail
professional communication
tips course
accuracy
Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
High School diploma or equivalent and/or experience in a hotel or a related field preferred
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Must be able to obtain and provide Food Handlers card as required by city/county/state
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Have a complete knowledge of standards of service for receiving a room service order
Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
Ability to communicate professionally when answering phones and speaking with guests and team members
Ability to perform job function with attention to detail speed and accuracy
Have a thorough knowledge of menus and current specials in all applicable departments
Must be able to evaluate and select among alternative courses of action quickly and accurately
Ability to handle stressful situations in a calm professional manner
Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
Clear clean and reset tables/hotel spaces per client request or management instruction
Understanding of hotel products and guest services
Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
yes, background checks will be performed as mentioned in the job description
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