System Administrator

Description

• Implements, administers, monitors, and provides technical support for end user computing
• Provides on-call support after-hours and on weekends as necessary
• Ensures network and Internet connectivity for end user computing devices
• Provisions, maintains, retires, and relocates end user technology equipment (IMACD), including workstations, laptops, phones, tablets, monitors, printers, scanners, peripherals, etc.
• Implements and monitors end user device security, including user and group permissions, file and folder permissions, group policies, local security policies, etc.
• Set up, monitor, manage, and maintain audio/video equipment
• Acts as liaison to end users for information technology related requests and inquiries
• Configure, deploy, manage firewalls, switches, routers, and patch panels
• Identifies, analyzes and implements service enhancements, upgrades and technology solutions to enable business functions and improve end user satisfaction
• Proactively escalates issues to Technology Services management
• Manages physical inventory of end user computing devices, software, and other information systems leveraging associated technology management platforms
• Provides technical support for new systems and associated change management efforts
• Provides technology services and project support to all Renuity divisions and locations
• Ensures adherence to corporate policies through periodic reporting and compliance programs
• Serves as local Service Desk contact at collocated division
• Participates in Technology Services team meetings and actively collaborates with peers

Requirements

• Supports operating systems including Windows, MacOS, iOS, and iPadOS
• Supporting Windows, macOS, iOS, and iPadOS
• Software deployment, including Microsoft 365 applications, using JAMF and Intune
• BS or BA in information systems, computer science or related field
• 4+ years of information technology experience
• Administration of M365, including licensing, SSO and MFA
• Use of endpoint management technology (e.g., JAMF, Microsoft Intune, Pulseway RMM, etc.)
• Azure Fundamentals certification
• A+ certification
• Use of endpoint security technology (e.g., CrowdStrike, Arctic Wolf, Cisco Umbrella, BitLocker, FileVault, etc.)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance