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Test Manager (FTC)
South Staffordshire Plc
Lead end-to-end testing strategy, planning and execution for software solutions in a regulated environment.
17d ago
£70,000
Expert & Leadership (13+ years)
Part Time
Walsall, England, United Kingdom
Hybrid
Company Size
3,000 Employees
Service Specialisms
Regulated water supply
Water hygiene consultancy
Leak detection
Borehole drilling and maintenance
Water cooler supply
Billing and call centre services
Infrastructure design and installation
Decarbonisation / Net Zero solutions
Sector Specialisms
Regulated Water Supply
Ground Source Heat Pumping
Commercial EV Charging Infrastructure
Wastewater and Drainage
Water Billing Software
Leakage Detection
Smart Networks
Energy Management
Role
What you would be doing
defect management
test execution
test strategy
client relations
progress reporting
team management
- Facilitate regular defect review meetings and drive defect resolution planning with relevant stakeholders.
- Coordinate with project managers, developers and business analysts to define testing requirements and acceptance criteria.
- Report on test progress, quality metrics, and risks to stakeholders.
- Oversee the creation and execution of test cases, scripts and scenarios (manual and automated).
- Ensure defects are tracked, reviewed, prioritised and resolved in a timely manner.
- Provide clients with regular updates on testing progress, defect status, risks and quality metrics.
- Develop and implement test strategies, plans and processes for projects.
- Build and maintain strong client relationships, acting as the primary point of contact for all testing related matters.
- Lead, mentor and manage test teams, including assigning tasks and monitoring progress.
- Manage test environments and data, ensuring readiness for all test phases.
- Drive continuous improvement in testing practices and tools.
What you bring
istqb
agile
test automation
jira
client relationships
regulated sectors
- Strong knowledge of software development lifecycle (SDLC) and testing methodologies.
- Experience with test management tools (e.g. JIRA, TestRail, Zephyr).
- Experience in client relationship management and providing regular updates.
- Experience with test monitoring, progress reporting and clear communication of quality metrics to stakeholders and clients.
- Excellent leadership, communication and organisational skills.
- Proven experience as a Test Manager or similar role in software testing.
- Excellent client relationship management skills, with a track record of building trust, understanding client needs and providing regular updates.
- Ability to manage multiple projects and priorities.
- Demonstrated success in implementing test automation and driving continuous improvement in QA processes.
- Strong background in regulated sectors such as utilities, billing systems, water or energy.
- Familiarity with Salesforce testing and integration is highly desirable.
- ISTQB certification or equivalent is a plus.
- Expertise in Agile frameworks, with hands on experience in test planning, execution and defect management.
- Proven experience leading test and QA teams, consistently delivering high quality, value driven solutions.
- Employee Well-being programme
- Pension scheme with employer contributions
- Mentorship and guidance from experienced professionals
- Base salary to £70k (pro rata) plus package
- Access to my premier benefits – store discounts.
- A supportive and collaborative work environment where your ideas and contributions are highly valued
- Free onsite parking
- 25 days holiday + bank holidays
- Onsite Gym
- 24/7 GP service.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal records check for working in regulated sectors
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Company
Overview
1853 Founded
Year Established
The company was established in 1853, marking its origins as a regional waterworks.
1.6M Customers
UK Water Users Served
Operates two regulated water companies serving over 1.6 million UK customers.
£340M Turnover
Annual Revenue
Achieved an annual turnover of £340 million, supported by strategic acquisitions.
74th GLOBAL RANKING
2023 Global 100 Water Utilities
Ranked 74th out of 100 global water utilities in 2023.
- The company has evolved from a regional waterworks into a diversified infrastructure and services business.
- Non-regulated divisions include infrastructure engineering, compliance services (e.g., lightning protection & air hygiene), and customer-service software.
- Typical projects include water supply networks, utility installations, compliance audits, and billing/CRM software for utilities.
- Innovative solutions launched include ground-source heating and valve-release technology with US licensing.
- A joint venture enters the non-household retail water market, and the group also supplies commercial water coolers.
- Divisions include SSI Services, Echo, Omega Red (earthing/surge protection), and Infrastructure Gateway.
- Professional: We are a team of professionals. As knowledgeable experts, we deliver quality, safe and efficient services. We operate with high standards in everything we do. We invest in and develop our people to be the best they can be.
- Together greater than the sum of our parts: We are one Group; together greater than the sum of our parts.
- Trusted go to partner: We share our expertise, experience and ingenuity with our clients, customers, stakeholders and the communities we serve.
£88k Awarded
Biodiversity Fund Contributions
The PEBBLE biodiversity fund has awarded over £88,000 to 21 charities and projects, supporting nature conservation efforts across approximately 18 hectares this year.
54.7 Ha Improved
Total Biodiversity Impact
Since 2016, the PEBBLE biodiversity fund has contributed to improving approximately 54.7 hectares of land, benefiting local ecosystems and wildlife.
22.5 MW Capacity
Solar Farm Project
The Deepmore solar farm project will generate 22.5 MW of renewable energy, significantly reducing carbon emissions and powering thousands of homes annually.
45 Electric Vans
Fleet Electrification
The company has replaced 45 diesel-powered vehicles with electric vans, contributing to reduced emissions and improved air quality.
- Converted diesel generators at Hampton Loade to biofuels and installed electric vehicle chargers across sites.
- Ground-source heat pump installations with a coefficient of performance of 3.5–4.0 for low-carbon heating solutions.
- Investment programme of £926 million from 2025–2030 to enhance the environment, reduce leakage by 17%, and achieve 76% metering coverage.
£68,778
Charitable Contributions
Total charitable contributions made by the company this year, reflecting their social commitment to supporting local community initiatives.
- Committed to providing a positive and inclusive working environment, free from discrimination and unfair treatment.
- Promotes gender diversity via attracting diverse applicants, flexible working arrangements and encouraging diversity in engineering and technical roles.
- Group‑wide diversity and inclusion survey showed no marked difference in scores by gender, race, age or ethnicity.
- Identified lower satisfaction among employees with disabilities, leading to the formation of a ‘working with a disability’ group sponsored by the executive team.
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