Internal Sales Manager

Description

As Internal Sales Manager you will be responsible for maximising revenue and profit against agreed targets through predominantly outbound telephone account management and the development of both the existing customer base and new business, across all products within Nationwide Platforms.

• Structure calls and other activities in line with optimum times to contact customers
• Report weekly progress and continuous improvement recommendations
• Comply with approved sales process when qualifying prospects, nurturing leads, building customer relationships and identifying opportunities to produce budgeted order conversion ratio
• Comply with company guidelines regarding the maintenance and updating of customer contact databases
• Conduct high levels of outbound calls in a professional manner to achieve individual portfolio and ad-hoc campaign targets
• Effectively manage and convert “Open Quotes” for an agreed portfolio of NWP customers (daily requirement)
• Use all available resources internal and external to research relevant markets and customers to maximise revenue opportunities
• Manage profitable growth targets for a portfolio of customers (both trading and dormant) in line with budget requirements and the strategic plan

Requirements

• Experience of outbound business to business account management or telesales or telemarketing preferred
• Ability to work closely with colleagues at all levels
• Must be able to demonstrate highly effective negotiation skills
• Ability to be self-organisation and attention to detail
• Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms
• Excellent telephone manner with the ability to keep calm under pressure and build a rapport with customers
• Strong communication skills; both verbal and written

Benefits

In return you will receive a Competitive Salary plus. 25 days annual leave plus bank holidays, Westfield Health Cash Plan, Auto enrolment pension scheme, Life Assurance and Lifestyle Benefits – discount on selected high street stores.

• Competitive Salary
• Lifestyle Benefits - discounts on high street stores
• Auto enrolment scheme
• Westfield Health Cash Plan
• 25 days annual leave plus bank holidays
• Life Assurance

Training + Development

Interview process

Visa Sponsorship

Security clearance