Student Housing Operations Intern - Baltimore, MD

Description

• Assist in market survey and data comparison analyses
• Serve as a property ambassador and leasing agent to provide exceptional service for our students/residents and prospects
• Provide support in social media initiatives and prospect outreach
• Maintain a commitment to ongoing professional development and career growth through the Fowler Internship Program
• Provide superior customer service via phone, email, and in-person communication
• Guide prospects through all phases of the leasing/prospect journey
• Help with the creation and use of promotional material
• Conduct unit walks and property condition assessments
• Post about our communities and resident services online (e.g. social media and forums)

Requirements

• Must be willing to work flexible hours
• Administrative and organizational skills
• This is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
• Intermediate computer and internet knowledge
• Preferred one-year experience in a sales or customer service role
• Marketing, Real Estate, or Business Degree preferred but not required
• Must be currently enrolled in a four-year university, community college, or trade school
• Intermediate knowledge of MS Word, Excel, and Outlook
• Must be willing to work weekends
• Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions
• Ability to handle high stress situations effectively
• Sales mentality with the ability to influence others
• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. The team member will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. Must be willing to assist with light labor, such as, but not limited to walking units, painting and putting furniture together.
• Time management skills and ability to prioritize wisely
• Exposure to all facets of Student Housing Property Management
• Excellent communication skills

Benefits

• Assigned Corporate and Regional Mentor
• This Internship opportunity could lead to an additional potential future Internship with us
• Opportunity to potentially stay on as part-time employee after Internship (during school year)
• Paid Internship with opportunity to earn leasing bonuses
• Feedback provided for learning and growth opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance