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Credit & Collections Analyst
White Cap
Manage credit and collections, mitigate risk, and protect accounts receivable.
8d ago
Junior (1-3 years)
Full Time
Orlando, FL
Office Full-Time
Company Size
1,500 Employees
Service Specialisms
Concrete accessories
Chemicals
Tools and equipment
Building materials
Fasteners
Erosion products
Waterproofing products
Safety products
Sector Specialisms
Infrastructure
Buildings
Residential
Commercial
Industrial
Role
What you would be doing
credit analysis
collections kpi
lien filings
risk analytics
escalation management
cash flow
- Escalates customer issues and root-cause drivers of disputes to sales leaders to improve processes and service.
- Executes and manages mechanic’s lien filings and other legal measures to secure accounts receivable and ensure payment security.
- Monitors and improves collections KPIs such as DSO, past due balances, and unapplied cash to maintain a healthy A/R portfolio.
- Applies credit holds strategically to meet financial goals while preserving customer relationships.
- Applies credit policies that align with the Risk Framework to support business growth while minimizing credit exposure.
- Provides recommendations based on data-driven insights to improve cash flow and minimize bad debt exposure.
- Assesses customer creditworthiness using credit reports and key performance indicators to extend credit judiciously.
- Refers complex, unusual problems to supervisor.
- Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
- Identifies and mitigates financial risks using analytics and reporting to detect trends and prevent delinquencies.
- Maintains a high-quality accounts receivable portfolio by ensuring credit decisions are based on prudent risk review.
What you bring
light lifting
customer service
hs diploma
communication
problem solving
accounts receivable
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Prior customer service experience.
- HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
- Strong communication and problem solving skills.
- Experience in credit, collections, and/or accounts receivable in the construction/supply industry.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- No travel required.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to revolutionize the construction industry, White Cap has become a key player in providing high-quality construction and building materials.
- The company specializes in delivering a broad array of solutions for contractors, with an emphasis on industrial, residential, commercial, and infrastructure projects.
- White Cap supports a range of industries with innovative building materials, equipment, and tools, becoming a trusted partner for both large-scale developments and smaller, specialized projects.
- With a vast distribution network, White Cap offers both local and national supply capabilities, ensuring timely and efficient delivery of essential materials for every project.
- Notable projects include urban infrastructure developments, large residential complexes, and government and commercial facilities, where White Cap consistently provides value-driven, reliable materials.
- The company stands out for its commitment to offering a comprehensive product portfolio, empowering contractors with everything they need to get the job done right, from tools to construction supplies.
- White Cap’s dedication to quality and service has helped establish long-lasting relationships with its clients and foster an environment where collaboration and expertise thrive.
- Customer First - We are passionate about exceeding the expectations of our customers.
- Continuous Improvement - We are committed to continuously improving everything we do.
- Results Driven - We strive for excellence and deliver measurable results.
- Accountability - We take ownership of our actions and decisions.
- Teamwork - We work together to achieve shared goals and success.
- Safety - We prioritize the safety and well-being of our people and our communities.
Net Zero Target
2050 Goal
Aims to achieve net-zero emissions by 2050 through comprehensive strategies across operations and product lifecycle.
- Focus on reducing carbon emissions in operations and products.
- Engagement in responsible sourcing and sustainable product offerings.
- Implementation of energy-efficient technologies and practices.
- Commitment to waste reduction and recycling programs.
- Partnering with stakeholders to promote environmental stewardship.
- Commitment to fostering an inclusive culture where all employees feel valued and respected.
- Ongoing development of leadership programs to advance diverse talent.
- Focus on creating a diverse and inclusive workforce through recruitment, training, and community outreach.
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