IT Manager

Description

• Review IT Technician performance and, if necessary, take corrective action, including mediation and problem resolution.
• Using CMMCv2 - Identify and lead the introduction of relevant best practice processes, tools, and models.
• Review training and development options and select appropriate methods to increase staff knowledge.
• Work with vendors to negotiate and manage contracts.
• Streamline data storage applications, including SharePoint, Dropbox, etc.
• Make IT purchases and review and approve all IT-related invoices.
• Offer guidance, training, team building, and mentoring opportunities to the IT Service team.
• Find new vendors and technology, then negotiate contracts.
• Maintain CMMC v2 evidence and audits.
• Promote adoption of best practice processes, tools, and models.
• Assist with office renovations by offering insight into the IT capabilities of the location.
• Delegate tasks to IT Service and Infrastructure members.
• Review change plans and take action to prevent issues.
• Offer 3rd-tier support.
• Evaluate the effectiveness of best practice processes, tools, and models in the area of specialism.
• Through continual improvement methods, identify and implement process improvements.
• Maintain and improve enterprise-wide IT systems.
• Maintain and improve enterprise-wide IT infrastructure.
• Assist employees with issues by using remote access applications.
• Respond to vendor, owner, and employee incident escalations.
• Provide advice, coaching, and technical support to embed the use of best practice processes, tools, and models.
• Maintain disaster recovery software, analyze its activity, and find ways to increase its efficiency.

Requirements

• Continued grasp on IT trends, best practices, and ability to develop written company policies and procedures.
• Extensive skills, training, and knowledge of software and operating systems.
• Above average oral and written communication skills, leadership skills, along with the use of independent judgment and creativity applied to the resolution of issues.
• Good problem-solving skills/decision-making skills.
• Three to five plus years of experience in the IT Field as a Systems Administrator or the like.
• Highly proactive and responsive to internal and external customers.
• Construction Industry experience is a plus.
• Bachelor’s degree in Computer Science or related field.
• Demonstrated commitment to ethics and integrity.
• Strong organization, time management, and attention to detail.
• Team player with the ability to work independently to meet deadlines, goals, and objectives.
• ITIL Foundations v4 certificate.
• Advanced knowledge of information technology, standards, and an in-depth understanding of the interdependence and relationship between other functional units.
• Valid Driver’s License and ability to drive on behalf of company business.
• Strong work ethic, willing to do what it takes to get the job done right the first time.
• Proficiency with Microsoft 365, Entra, Intune, On-Prem Active Directory, Backup Solutions, SharePoint, Dropbox, Windows and macOS, VMWare, Cisco Meraki, SmartDeploy, Dell, and Apple hardware systems.
• Ability to exercise independent judgment and advise project leadership on complex issues

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance